Company Cars Ordering Administrator

DHL Germany; Milton Keynes; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading logistics company is seeking a Company Car Ordering Administrator in Milton Keynes. This role involves managing vehicle ordering processes, coordinating supply handovers, and maintaining effective communication with brand contacts. Candidates should have experience in a similar role with strong organizational and communication skills. The company offers a supportive work environment, flexible scheduling options, and various benefits including free on-site parking and a generous pension scheme.

Benefits

Free on-site parking

25 days annual leave

Flexible working options

Generous pension scheme

24/7 GP consultations

Retail and lifestyle discounts

Loans and savings schemes

Qualifications

• Previous experience in a similar role is essential.
• Proven ability to manage customer expectations in logistics.
• Excellent verbal and written communication skills.
• Strong organizational skills with scheduling experience.
• Proven attention to detail and error resolution.
• Experience with factory ordering systems.
• Strong analytical and problem-solving abilities.

Responsibilities

• Coordinate the supply and handover processes for vehicles.
• Assist in scheduling handover and handback appointments.
• Manage queries in the Company Cars inbox promptly.
• Maintain communication with VWG brand contacts.
• Manage the stock allocation process.
• Facilitate vehicle ordering through the SLI system.
• Update and maintain the Vehicle Management System.

Skills

Customer expectation management

Communication skills

Organizational skills

Attention to detail

Analytical skills

Tools

Vehicle Management System

SLI system

Job description

Position: Company Car Ordering Administrator
Location: Milton Keynes (MK4 8)
Work pattern: Monday-Friday. Day time hours
Contract Type: Permanent (Full-Time)

Rev up your career with us at Milton Keynes! 🚗💨 Join our vibrant team as we take the wheel in managing and maintaining a stunning fleet of circa 3,000 vehicles, utilised as part of DHL's company car scheme, exclusively supporting the prestigious Volkswagen Group. With a crew of about 80 passionate colleagues and a cutting-edge workshop at our fingertips, we're all about delivering top-notch service and quality that's truly exceptional. Come be a part of the excitement!

We are currently looking for a Company Car Ordering Administrator to play an important role within DHL's Finished Vehicle Solutions customer contract.

A TYPICAL DAY MAY INVOLVE

• Exceed and manage customer expectations by coordinating the supply and handover processes for all branded Company ECO and Loan scheme vehicles
• Assist in scheduling handover and handback appointments efficiently
• Oversee the Company Cars inbox, addressing all queries and requests promptly
• Maintain daily communication with VWG brand contacts to ensure alignment and collaboration
• Manage the stock allocation process to optimise inventory utilisation
• Identify and resolve errors in order forms to maintain accuracy
• Facilitate the factory ordering of vehicles through the SLI system
• Update and maintain the Vehicle Management System to ensure data integrity
• Collaborate with the wider team to effectively manage and address anomaly reports

THIS ROLE WOULD SUIT PEOPLE WHO

• Previous experience within a similar role is essential
• Proven ability to exceed and manage customer expectations in a logistics or automotive environment
• Excellent verbal and written communication skills, with experience in managing an inbox and addressing queries and requests effectively
• Strong organisational skills with experience in coordinating supply and handover processes, particularly for branded vehicles
• Ability to assist in scheduling and managing appointments efficiently, demonstrating strong time management skills
• Strong attention to detail with a proven track record of identifying and resolving errors in documentation or order forms
• Experience with factory ordering systems and tools, such as SLI and proficiency in updating the Vehicle Management System
• Strong analytical and problem-solving abilities to identify issues and implement effective solutions in a timely manner

WHY JOIN US?

• Free on-site parking
• 25 days annual leave
• We're happy to talk about flexible working – just ask about alternative patterns at interview
• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

Please be aware that interviews are provisionally scheduled to take place during the week commencing 5th January, 2026. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.