Jobs at Compass Group in United Kingdom

Are you a driven and experienced operations professional with a passion for food, service excellence, and people leadership? We're seeking an Operations Manager to join our dynamic team and take the lead across a portfolio of catering contracts. As Operations Manager, you will oversee a diverse range of catering contracts, ensuring operational excellence, financial performance, and client satisfaction. You'll lead a team of site managers, inspire frontline teams, and build trusted relationships with our clients.

• Lead the day-to-day operations across multiple catering sites, ensuring consistent service excellence.
• Support and mentor a team of Unit Managers to deliver high standards across all locations.
• Develop and inspire high-performing teams, fostering a culture of accountability, growth, and collaboration.
• Oversee recruitment across your portfolio, ensuring the right people are hired at the right time.
• Build and maintain strong, proactive client relationships across your geographic area, acting as a trusted partner.
• Ensure full contract compliance while maximising profitability, enhancing client satisfaction, and driving retention.
• Manage financial performance including budget planning, forecasting, and effective cost control measures.
• Promote exceptional food quality, uphold safety standards, and drive continuous innovation in service delivery.
• Lead the mobilisation of new contracts and contribute to tender processes and bid development as required.
• Champion best practices across HR, health & safety, compliance, and sustainability throughout all operations.
• Demonstrated experience in a mid-level, multi-site operations role within the contract catering or wider hospitality sector.
• Strong commercial focus with a solid track record in managing P&L performance across multiple contracts.
• Confident and effective leader with outstanding communication and team-building skills.
• Skilled in managing challenging conversations with professionalism, empathy, and clarity.
• Analytical and commercially astute, using data insights to make informed, strategic decisions.
• Flexible and mobile, with the ability to travel frequently
• A genuine passion for food, people development, and delivering a best-in-class customer experience.