Campus Operations Leader: Food, Service & Growth

Compass Group; North East; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading catering service provider is seeking an experienced Operations Manager at Northumbria University. This strategic role emphasizes operational excellence and customer experience across multiple dining outlets. The successful candidate will lead a dynamic team, ensure compliance with safety standards, drive commercial performance, and collaborate within a senior management team. Benefits include free meals, gym access, and exclusive discounts. The ideal candidate is confident, creative, and has significant experience in contract catering.

Benefits

Free meals

Free on-site gym

Free onsite swimming pool access

Contributory pension scheme

Career development programs

Digital GP access and healthcare benefits

Travel discounts

Grocery discounts

Cinema ticket discounts

Cash rewards for spending

Wellness classes

Qualifications

• Proven experience in contract catering, ideally within a multi-unit environment.
• Strong knowledge of food safety, health & safety and legislative compliance.
• Demonstrable commercial capability, including budget management and margin improvement.

Responsibilities

• Ensure full compliance with food safety, health & safety standards.
• Drive sales growth and analyse financial performance.
• Lead and develop operational teams through coaching and communication.

Skills

Contract catering experience

Food safety knowledge

People management

Strong communication skills

Education

Relevant qualifications in H&S, management, or commercial disciplines

Job description

A leading catering service provider is seeking an experienced Operations Manager at Northumbria University. This strategic role emphasizes operational excellence and customer experience across multiple dining outlets. The successful candidate will lead a dynamic team, ensure compliance with safety standards, drive commercial performance, and collaborate within a senior management team. Benefits include free meals, gym access, and exclusive discounts. The ideal candidate is confident, creative, and has significant experience in contract catering.