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IT Support Engineer: Growth, Stability & Impact
Job summary
A growing technology-focused organization in the Northeast is seeking a proactive IT Support Engineer. The role involves supporting and enhancing IT infrastructure, conducting routine checks, troubleshooting issues, and managing incidents. Ideal candidates will have experience in IT environments, strong Windows and networking knowledge, and a motivation for continuous development. This permanent position offers career stability along with a competitive salary and extensive benefits, including private healthcare and professional development opportunities.
Benefits
Qualifications
- Proven experience in an IT support or engineering role.
- Strong knowledge of Windows desktop and server operating systems.
- Experience with Microsoft 365, Active Directory, and network troubleshooting.
- Educated to GCSE level or able to demonstrate relevant industry experience.
Responsibilities
- Conduct daily IT checks and maintenance, including backups.
- Diagnose and resolve hardware and software issues.
- Manage IT incidents and change requests via service desk.
- Install and maintain IT hardware and software.
- Support onboarding and offboarding activities.
- Ensure compliance with IT policies and security standards.
Skills
Education
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.