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IT Support Engineer - Ballyclare
Descripción de la vacante
A technology solutions provider is seeking an IT Support Engineer for a 6-month temporary role in Ballyclare. The successful candidate will provide hands-on support for both software and systems, manage Active Directory and Office 365 environments, as well as assist with hardware configurations. A strong technical background in IT support is essential, with experience in customer service highly valued. Competitive salary of £30,500 per annum offered.
Servicios
Formación
- Experience in IT support, including Active Directory and Office 365 is essential.
- Strong troubleshooting skills with a focus on excellent customer service.
- Knowledge of modern printer systems and cloud backups.
Responsabilidades
- Providing first to third line IT support, resolving tickets and technical issues.
- Setting up new user accounts and configuring hardware.
- Managing Active Directory and Office 365 environments.
Conocimientos
MCS Group is looking for an IT Support Engineer for a 6 month temporary post in the Ballyclare area! As IT Support Engineer, you will play a hands on role in the day to day support of software and systems for our client. This is an on-site position in the Ballyclare area, so is ideal for someone who wants to avoid the Belfast commute!
- Providing first to third line IT support, including resolving tickets and technical issues.
- Setting up new user accounts and configuring hardware (including Android devices and modern printer systems).
- Supporting internal projects such as asset management and cloud backups.
- Managing Active Directory and Office 365 environments.
- Assisting with change management requests and system upgrades.
- This role is ideal for someone with strong technical expertise and a customer-focused approach, confident working across a range of IT support tasks.
- Experience in IT support, including Active Directory and Office 365 is essential.
- Knowledge of modern printer systems and cloud backups.
- Strong troubleshooting skills with a focus on excellent customer service.
- Experience with SQL is nice to have.
- Familiarity with asset management systems.
Salary: £30,500 per annum (paid at a rate of £14.66/hour).
Hours: 40-hour working week
Holidays: 33 days\' annual leave (including bank holidays) accrued pro rata.
To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Jill Johnston, Head of IT Contracts, at MCS Group.
Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs.
MCS Group is committed to Equality, Diversity, and Inclusion for all. If you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request.
Not all agencies are the same… MCS Group are passionate about providing a first-class service to all our customers and have an independent review rating of 4.9 stars on Google.
Skills:
- IT support
- IT Engineer
- Support engineer
- first line support
- second line support
- desktop support
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.
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