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A roadside assistance provider in Fleet, UK, is seeking dedicated service members to assist customers in need of roadside help. Your role includes driving to locations to perform various services like jump starts, tire changes, and other mechanical tasks. Strong communication skills and a valid driver's license are essential. Enjoy benefits like paid time off, a 401k plan, and a culture that encourages personal and professional growth.
ABOUT AAA HOOSIER MOTOR CLUB: Since 1902, AAA Hoosier Motor Club, headquartered in Indianapolis, provides membership benefits including emergency roadside assistance, retail discounts and a variety of products and services for its 400,000 members across Indiana. It also operates a full-service travel agency and an insurance agency which markets and sells auto, home and life insurance. Hoosier Motor Club has 300 employees and operates 11 retail branch offices including seven in metro Indianapolis as well as Bloomington, Clarksville, Lafayette, Muncie, and Terre Haute. And it is an affiliate of the American Automobile Association (AAA), the largest motoring and leisure travel organization in North America with more than 60 million members.
Here's What is in it for YOU:
Service members and other customers who contact AAA Hoosier Motor Club for roadside assistance. Drives to location of member to perform services.
This position has no direct supervisory responsibilities.
Lift/Carry
Stand
F (Frequently)
Walk
F (Frequently)
Sit
F (Frequently)
F (Frequently)
F (Frequently)
Reach Above Shoulder
O (Occasionally)
Climb
O (Occasionally)
F (Frequently)
Squat or kneel
F (Frequently)
F (Frequently)
F (Frequently)
11-20 lbs.
F (Frequently)
21-50 lbs.
F (Frequently)
51-100 lbs.
O (Occasionally)
Over 100 lbs.
N (Not Applicable)
Push/Pull
F (Frequently)
13-25 lbs.
F (Frequently)
26-40 lbs.
F (Frequently)
41-100 lbs.
O (Occasionally)
N (Not Applicable)
Activity is not applicable to this occupation.
O (Occasionally)
Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs./day)
F (Frequently)
Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs./day)
C (Constantly)
Occupation requires this activity more than 66% of the time (5.5+ hrs./day)
Other Physical Requirements
Vision (Near, Distance, Peripheral, Depth Perception)
Sense of Sound (Ability to hear members and employees)
Must pass a physical abilities test upon being hired to perform duties.
Working in a Fleet garage setting with tools and vehicles. Noise levels, odors and temperatures will vary. Also, may be required to perform driving duties which include working alone outside in a variety of changing weather conditions including rain, snow, sleet, fog, ice, wind, during the day and night hours. Driving and working in hazardous traffic conditions in a variety of geographic locations from urban to rural.
Education: High school diploma or GED preferred but not required. Valid Driver’s license required, and driver record in accordance with the AAA Associate Driver Safety Guide and Standard.
Experience: One to three months’ related experience preferred but not required and/or training or equivalent combination of education and experience.
Adaptability - Ability to adapt to change in the workplace.
Communication, Oral - Ability to communicate effectively with others using the spoken word.
Communication, Written - Ability to communicate in writing clearly and concisely.
Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
Decision Making - Ability to make critical decisions while following company procedures.
Reliability - The trait of being dependable and trustworthy.
Safety Awareness - Ability to identify and correct conditions that affect employee safety.
Productivity - Producing results in a timely and efficient manner.
Sales Ability - Ability to use appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea.
Mechanical Aptitude - A natural or innate ability to collaborate with one's hands using tools and/or machinery. An understanding of how mechanical items work.
The above statements are intended to describe the general nature, level and work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, skills, or working conditions. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This job description is not an employment contract, implied or otherwise. The employment relationship remains “at-will.”
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.