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Descripción de la vacante
A leading technology firm in Greater London seeks an experienced Level 2 Support Team Lead to build and manage a technical support team. The role involves providing technical guidance, resolving complex issues, and collaborating with engineering teams. The ideal candidate will have over 7 years of hands-on experience in tech support, along with strong communication and problem-solving skills. This full-time position offers an opportunity to make a meaningful impact in the technology sector.
Formación
- Over 7 years of hands-on experience in tech support.
- Experience in leading a technical support team.
- Strong communication and problem-solving skills.
Responsabilidades
- Build and manage a technical support team.
- Lead technical guidance and resolve complex issues.
- Collaborate with engineering teams.
Conocimientos
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.