Drone-Jobs in Großbritannien

Job Position: Pre-Sales Engineer

Industry: Security and Surveillance

Job Type: Full time

Location: Newcastle-upon-Tyne, Tyne and Wear, United Kingdom

Description: The Pre-Sales Engineer plays a pivotal role in delivering Dahua’s high-quality products, solutions, and services. The role involves engaging with internal departments and external clients such as distributors, system integrators, installers, and end-users to enhance business performance and reputation, ensuring sustained growth.

Main Responsibilities:

• Provide product pre-sales promotion, including introducing new features, assisting customers in product selection, and supporting sales targets.
• Define and manage product roadmaps aligned with organizational strategy.
• Provide product training to technical engineers of channel customers to improve their technical knowledge.
• Gather customer feedback to improve technology processes and products.
• Assist customers in preparing tender documents and participate in promotional activities like trade shows and open days.
• Offer technical support on video surveillance equipment, troubleshoot issues, and collaborate with R&D and third-party companies.
• Maintain communication with headquarters regarding new products and technical issues.

Key Attributes:

• Experience managing multiple products and initiatives with proper prioritization.
• Strong knowledge of CCTV, alarm systems, access control, video conferencing, VMS, cloud storage, video walls, network, and industrial drones.
• Ability to work independently and set strategic directions.
• Effective communication skills with technical and non-technical audiences.
• Ability to analyze data to inform decisions.
• Good customer service and communication skills.
• Quick learner of new technologies.