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Quality Service Recruitment Limited
Bank Weekend Receptionist
Vernova Healthcare Community Interest Company
Remote Out-of-Hours Support Agent (Part-Time, Sat-Sun)
Job summary
A leading compliance and energy services company in the UK seeks a Customer Service Representative for a part-time position working weekends. The ideal candidate will manage emergency calls, provide customer support, and ensure effective dispatch of service personnel. This role offers a salary of £9,828 per annum, along with numerous benefits such as a pension scheme, life assurance, and employee engagement events.
Benefits
Qualifications
- Experience in a contact centre or customer-service role.
- Clear verbal communication skills and calm under pressure.
- Proficient with CRM systems.
- Strong organizational and multitasking skills.
Responsibilities
- Manage emergency inbound calls from customers.
- Plan engineer workloads for out-of-hours maintenance.
- Log all enquiries accurately on the CRM system.
- Provide guidance to tenants and escalate issues when necessary.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.