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Japan Travel Specialist
Job summary
A leading tour operator is seeking an experienced Japan Travel Specialist. The role involves creating immersive Japan itineraries, leveraging personal travel experience, and providing exceptional customer service. Ideal candidates will have a deep understanding of Japanese culture and regions, along with strong sales skills. This position offers a competitive salary, commission structure, and hybrid working arrangements.
Benefits
Qualifications
- Previous experience selling Japan travel within a tour operator or specialist travel company.
- Personal travel experience in Japan with deep understanding of regions, culture & transportation.
- Strong customer service and consultative sales skills.
Responsibilities
- Create and sell tailor‑made, immersive itineraries across Japan.
- Inspire clients with first‑hand destination knowledge and expert advice.
- Handle enquiries from initial conversation through to booking and aftercare.
Skills
Are you passionate about Japan, knowledgeable about its culture, and skilled at crafting unforgettable journeys? This is your chance to take your travel career to the next level with a highly respected tour operator known for its exceptional service, inspiring itineraries, and supportive team culture.
Due to exceptional demand, we are seeking an experienced Japan Travel Specialist who has successfully sold Japan holidays AND travelled throughout Japan first‑hand. If you love sharing your destination expertise and thrive in a fast‑paced, rewarding role, we want to hear from you!
- Work with a high-profile, reputable tour operator
- Competitive salary + lucrative commission structure
- Hybrid working for perfect work-life balance
- Career progression & ongoing training opportunities
- Dynamic, friendly team where you are valued like family – not a number
- Varied workload with the freedom to be creative
- Travel perks
- Create and sell tailor‑made, immersive itineraries across Japan including Tokyo, Kyoto, Osaka, Hiroshima, Nikko, Hakone, Sapporo, Fukuoka, Okinawa, Hokkaido, Miyajima, Nara, Kanazawa and many more hidden gems depending on traveller interests.
- Inspire clients with first‑hand destination knowledge, expert advice and authentic cultural insights
- Handle enquiries from initial conversation through to booking and aftercare
- Build strong relationships with repeat and referred customers
- Collaborate with product, operations, and marketing teams to enhance offerings
- Keep informed of new hotels, experiences, rail passes, events, and attractions
- Previous experience selling Japan travel within a tour operator or specialist travel company
- Personal travel experience in Japan with deep understanding of regions, culture & transportation – please include a list of places travelled in Japan with applications
- Strong customer service and consultative sales skills
- A passion for creating meaningful, unforgettable experiences
- Excellent communication, organisation, and attention to detail
If you’re a Japan enthusiast with proven expertise who wants to grow, earn well and truly be part of a family-focused travel brand, we’d love to receive your CV.
Ideal applicants will be based in or easily commutable to Kew, Isleworth, Richmond, Kingston, Brentford, Chiswick, Roehampton, Teddington and surrounding areas
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.