Customer Care Assistant jobs in Grande-Bretagne

Are you looking for a new opportunity within the Care Sector? We are actively recruiting exceptional, caring individuals who want to join our team at Somer Valley House, Midsomer Norton!

Crystal Care Collection are focused on making our homes not just luxury places for our residents to live, but also wonderful places for our team members to work.

As a Care Assistant, you will be required to provide the best possible care and support (physically and emotionally) to our residents on a daily / nightly basis. Your responsibilities will include personal care, getting ready for the day / night ahead, assisting with meals (food and nutrition) and providing day to day social interaction which, is just as important as each individual's physical wellbeing. Being a Care Assistant is a busy role where our resident's needs will be your top priority.

• To understand and comply with all statutory and legal requirements which are relevant such as Health & Safety, COSHH, all aspects of the Health & Social Care Act, to maintain a safe environment throughout the home. Understand and have an awareness of Infection Control.
• To always be alert to residents physical and mental well being, immediately reporting any changes in a resident's condition to a senior person on duty, and to accurately maintain and update residents' records as required.
• To respect and maintain confidentiality of resident's personal information at all times, this includes resident's behaviour and actions and any incidents that may occur in the course of day-to-day care.
• Be understanding and patient towards residents and their needs, and encourage, assist and support residents to participate in leisure activities as appropriate to the individual, ensuring their social and emotional needs are met. This also includes escorting residents to outside appointments and leisure outings.
• Responsible for making and changing beds, tidying resident's rooms (with the resident's permission) undertaking light cleaning duties as needed and generally assisting in ensuring that the Home is kept clean, pleasant and welcoming at all times.
• To be an active and supportive member of the care team, contributing to team meetings, ensuring good communication and helping new team members as appropriate, ensuring that the care home is a friendly and supportive working environment.
• To be able to undertake other tasks deemed appropriate by the General Manager.

You will be expected to work on a permanent rolling rota of three consecutive shifts on, followed by three consecutive shifts off with the following shift options :

07:00-14:30 totalling to an average of 26.25 hours per week.

Bank Contracts Available

£13.25 (Days)

We will offer

FULL Induction Training Programme

PAID Breaks

FULLY FUNDED Blue Light Card

FULLY FUNDED Enhanced DBS Check

Refer a Friend BONUS Scheme

Uniform Tunic PROVIDED

PAY Day Breakfast

FREE Meal on Shift

Are you a friendly, hard-working individual, with excellent communication skills that enjoys working in a fast-paced environment? Then we'd love to hear from you!

Fill out the form below to apply.