Continuous Improvement jobs in United Kingdom

⚡ Head of Wellness / Strategic Leadership / Luxury Spa / Global Vision / Innovation

📍 Somerset

💰 up to £85k per annum + Bonus

🕐 40 Hours / 5 Days a week as required

We are seeking a visionary Director of Spa and Wellness to lead the long-term direction, philosophy, and operational excellence of the Spa at a prestigious luxury estate in the UK. This defining role requires blending strategic leadership, product innovation, and guest experience design to position the establishment as a global leader in luxury wellbeing.

You will define the spa's future, shaping new experiences, anticipating industry trends, and setting uncompromising standards across all services and guest touchpoints.

• Develop and deliver a bold, long-term wellness strategy that elevates the estate's offering to global prominence.
• Define and uphold the spa's wellness philosophy, ensuring every touchpoint reflects its identity and world-class standards.
• Monitor global wellness trends, innovations, and competitor activity to maintain a market-leading position.
• Identify opportunities for new revenue streams, service expansion, and experience development.

• Create signature treatments, seasonal programmes, workshops, and holistic experiences rooted in natural and traditional practices.
• Champion the development of treatments that reflect the unique wellness narrative of the location.
• Ensure exceptional treatment quality and guest satisfaction in collaboration with the Spa Manager and Head Therapist.

• Inspire, mentor, and develop the wider Spa team (approx. 20 members) with calm, grounded leadership.
• Foster a culture of elevated hospitality, teamwork, and continuous improvement.
• Use data‑driven insight and sound judgement to safeguard quality, safety, and financial performance.
• Identify revenue opportunities across treatments, workshops, retail, and partnerships.

• Leadership: Senior leadership experience within luxury hospitality, destination spas, or wellness resorts.
• Vision: Proven strategic mindset with a track record of innovation and a strong understanding of global wellness trends.
• Commercial Acumen: Strong commercial acumen and experience managing budgets.
• Experience: International luxury spa or wellness experience, and experience with achieving Spa accolades.
• Wellness Focus: Genuine passion for natural therapies and wellness traditions. Background in natural or plant‑based treatment development is desirable.
• Qualifications Desired: CIDESCO, CIBTAC, or ITEC certification.

This is a career-defining role for a visionary leader committed to setting the standard for luxury wellness in the UK.

If you possess inspiring, calm, and grounded leadership and a passion for innovative wellness concepts, we encourage you to apply.

Disclaimer: If you do not hear back from us within 2 weeks of applying, please consider your application unsuccessful. We thank you for your interest and encourage you to apply for future opportunities.