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Field-Based IT Support Analyst – Client Sites (NI)
Job summary
A leading IT services provider in Northern Ireland is looking for a Support Analyst to provide first- and second-line technical support to clients. The ideal candidate will be proactive and focused on customer service, ensuring that all hardware, software, and network systems function effectively. This role offers a field-based opportunity to work directly with end-users across various client sites.
Qualifications
- Proactive and customer-focused mindset.
- First- and second-line technical support experience.
Responsibilities
- Provide day-to-day technical support to clients.
- Ensure hardware, software, and network systems run smoothly.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.