Online Shopping Assistant — Early Shifts & Customer Care

Sainsbury's; Gravesend; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading grocery retailer in Gravesend is seeking committed Online Assistants for the busy Christmas season. You’ll pick quality products, assist customers, and work flexibly across the store. This role involves early morning shifts and requires a friendly demeanor for excellent customer service. The company offers a range of benefits, including a discount card and wellbeing support, to ensure colleagues feel valued and supported.

Benefits

Nightshift premium

Discount card

Free food and hot drinks

Generous holiday entitlement

Pension contributions

Share schemes

Shopping discounts

Wellbeing support

Qualifications

• Must be happy with early morning starts and working in a fast-paced, physical environment.
• Friendly and welcoming demeanor with enthusiasm for helping customers.
• Ability to work flexibly and productively to high standards across the store.
• Comfortable using new digital tools and technology.
• Attention to detail to keep the store clean and create the best shopping experience.

Responsibilities

• Select quality products for online customers and provide substitutions when needed.
• Utilize a handset for route planning and task completion.
• Assist with customer queries and load vans for delivery.
• Serve customers and provide recommendations on products.

Job description

A leading grocery retailer in Gravesend is seeking committed Online Assistants for the busy Christmas season. You’ll pick quality products, assist customers, and work flexibly across the store. This role involves early morning shifts and requires a friendly demeanor for excellent customer service. The company offers a range of benefits, including a discount card and wellbeing support, to ensure colleagues feel valued and supported.