E-Commerce & Customer Support Specialist (Photos & Listings)

Tagged Resources; Greater Manchester; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading online fashion business in Greater Manchester is hiring an E-Commerce & Customer Support Assistant to manage online platforms and customer interactions. This role requires strong communication skills, basic photography skills, and familiarity with e-commerce platforms. You will contribute to product management, maintain listings, and ensure customer satisfaction through effective support.

Qualifications

• Familiarity with platforms like Amazon, eBay, Shopify, or WooCommerce.
• Comfortable using WhatsApp and email.
• Experience in e-commerce or customer service is a plus.

Responsibilities

• Upload and update product listings on different platforms.
• Respond to customer queries via WhatsApp and email.
• Take clear and attractive photos of products.

Skills

Familiarity with e-commerce platforms

Strong communication skills

Basic photography skills

Organizational skills

Basic knowledge of SEO

Tools

Canva

Photoshop

Inventory management systems

Job description

A leading online fashion business in Greater Manchester is hiring an E-Commerce & Customer Support Assistant to manage online platforms and customer interactions. This role requires strong communication skills, basic photography skills, and familiarity with e-commerce platforms. You will contribute to product management, maintain listings, and ensure customer satisfaction through effective support.