6.380
Complaints-Jobs in Chile
Customer Relations Officer
Ich möchte über neue Stellenangebote mit dem Stichwort „Complaints“ benachrichtigt werden.
Senior Complaint Handler
Customer Call Hub Adviser
Customer Call Hub Adviser
Financial Ombudsman Service
Coventry
GBP 26.000
Dringend zu besetzen
Vor 6 Tagen
Technical and Quality Assurance Analyst
Technical and Quality Assurance Analyst
Isio
Birmingham
GBP 40.000 - 60.000
Dringend zu besetzen
Vor 6 Tagen
Senior Complaint Handler | Stirling, UK
Senior Complaint Handler | Stirling, UK
M&G plc.
Stirling
GBP 30.000 - 45.000
Dringend zu besetzen
Vor 6 Tagen
Maintenance Business Partner
Maintenance Business Partner
Home Group
Welwyn Garden City
GBP 40.000 - 46.000
Dringend zu besetzen
Vor 6 Tagen
Customer Complaints and Correspondence Officer
Customer Complaints and Correspondence Officer
Jobs in Science
Leeds
< GBP 39.000
Dringend zu besetzen
Vor 6 Tagen
Therapy Lead
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New Business Consultant
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Kensington Mortgage Company Limited
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GBP 26.000 - 27.000
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Support Secretary Neurology
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Bolton
GBP 60.000 - 80.000
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Laboratory Operations Manager
Laboratory Operations Manager
Eurofins Scientific SE
Wolverhampton
GBP 30.000 - 45.000
Dringend zu besetzen
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restaurant assistant manager
restaurant assistant manager
www.canadainternational.gc.ca - Jobboard
Manchester
GBP 1.000
Dringend zu besetzen
Heute
Advanced Biomedical Scientist and QCO - Cellular Pathology
Advanced Biomedical Scientist and QCO - Cellular Pathology
NHS
London
GBP 37.000 - 49.000
Dringend zu besetzen
Heute
Complaints Manager (3 x positions)
Complaints Manager (3 x positions)
Parkinson's UK
Peterborough
Remote
GBP 47.000 - 50.000
Dringend zu besetzen
Heute
Admin Support Officer SmokeFree Bristol
PCN Manager
sales supervisor - retail
Client Service Executive, Manchester - Entry Level
Client Service Executive, Manchester - Entry Level
Rothschild & Co
Manchester
GBP 25.000 - 32.000
Dringend zu besetzen
Heute
Customer Communications Officer
Customer Relations Officer
Sei unter den ersten Bewerbenden.
AWE
Leeds
GBP 25.000 - 35.000
Sei unter den ersten Bewerbenden.
Vor 5 Tagen
Jobbeschreibung
Key Responsibilities
Key Skills & Experience
Qualifications
Personal Attributes
Why Join Us?
Join a company that values innovation, growth, and its people. Apply now to take the next step in your career.
We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.
#HP
REF-222 087
- Investigate and resolve customer complaints in a timely, fair, and thorough manner, ensuring all regulatory, company, and consumer duty standards are met.
- Ensure that all complaint resolutions are guided by the principle of achieving the right outcomes for customers.
- Liaise with customers to gather relevant information, provide updates, and communicate outcomes clearly, empathetically, and professionally.
- Maintain accurate and detailed records of all complaints, investigations, and resolutions in line with regulatory and consumer duty requirements.
- Collaborate with internal teams (e.g., Compliance, Product, Operations) to ensure effective resolution of complex cases, always considering the impact on the customer.
- Identify trends and root causes of complaints, providing feedback and recommendations for process improvements that enhance customer outcomes.
- Ensure all complaint handling activities comply with industry regulations, company policies, data protection requirements, and the principles of consumer duty.
- Stay up to date with changes in relevant regulations, consumer duty guidance, and best practices in complaint handling.
Key Skills & Experience
- Experience in a customer service or complaints handling role, ideally within a regulated environment (e.g., financial services, insurance).
- Strong investigative and problem-solving skills, with a focus on achieving fair customer outcomes.
- Excellent written and verbal communication skills.
- Ability to manage sensitive situations with empathy and professionalism.
- High attention to detail and strong organisational skills.
- Knowledge of relevant regulations, complaint handling standards, and consumer duty principles.
Qualifications
- Minimum GCSEs (or equivalent); further education or relevant professional qualifications are desirable.
- Training in complaint handling, customer service, regulatory compliance, or consumer duty is an advantage.
Personal Attributes
- Customer-focused with a commitment to delivering fair and right outcomes.
- Resilient and able to work under pressure.
- Proactive and solution-oriented.
- Discreet and able to handle confidential information appropriately.
- Strong sense of integrity and responsibility towards consumer duty.
Why Join Us?
- Competitive salary and benefits package
- Flexible working and holiday options
- Pension, enhanced parental leave, and life insurance
- Discounts on technology, travel, and leisure
- Learning and development opportunities
- Volunteering and charity support days
Join a company that values innovation, growth, and its people. Apply now to take the next step in your career.
We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.
#HP
REF-222 087
* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.
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