Complaints jobs in Switzerland

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Manchester, United Kingdom

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881a030f2a95

3

29.06.2025

13.08.2025

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Overview

We are thrilled to present an outstanding opportunity to step into the role of Pension Administration Team Leader within our Pensions Outsourcing Practice. Your proficiency in Defined Benefits (DB) and/or Defined Contribution (DC) pensions administration will have a substantial influence as you guide our high-reaching team. This position is crucial in supporting occupational pension schemes, upholding outstanding quality standards, and encouraging a culture of continuous improvement. How you'll make an impact In this role, you will be responsible for building strong client relationships and actively engaging in trustee and client meetings. You will offer expert advice on pension-related queries while keeping abreast of industry developments. Addressing errors and complaints with effective, detailed solutions is crucial, as is encouraging and supporting team members to reach their highest potential. You will coordinate all aspects of pensioner payrolls, ensuring projects are completed accurately and on time. Conducting internal audits and driving process improvements are also key responsibilities, along with monitoring staff performance and providing constructive feedback to foster continuous growth. About You Experience with DB, DC, CARE, or Hybrid pension schemes is highly valued. QPA or PMI qualifications are beneficial but not crucial. A minimum of 2 years in a Principal/Senior Administrator or Deputy Team Lead role. Confirmed experience in pension scheme administration and complex calculations. Strong leadership and mentorship abilities to successfully guide your team. Proficiency in IT, particularly Microsoft Office. Demonstrated experience in managing client relationships. Gallagher Behaviors Demonstrates integrity, trust, and personal responsibility. Establishes relationships, collaborates, and communicates effectively. Focuses on client excellence, planning, and achieving results. Exhibits business knowledge, critical thinking, and creativity. All backgrounds and experiences welcome. Seeking multifaceted leader passionate about pensions. Join Gallagher to make a difference in insurance and risk management! #LI-TM2 Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we’ll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more…

Overview

We are thrilled to present an outstanding opportunity to step into the role of Pension Administration Team Leader within our Pensions Outsourcing Practice. Your proficiency in Defined Benefits (DB) and/or Defined Contribution (DC) pensions administration will have a substantial influence as you guide our high-reaching team. This position is crucial in supporting occupational pension schemes, upholding outstanding quality standards, and encouraging a culture of continuous improvement. How you'll make an impact In this role, you will be responsible for building strong client relationships and actively engaging in trustee and client meetings. You will offer expert advice on pension-related queries while keeping abreast of industry developments. Addressing errors and complaints with effective, detailed solutions is crucial, as is encouraging and supporting team members to reach their highest potential. You will coordinate all aspects of pensioner payrolls, ensuring projects are completed accurately and on time. Conducting internal audits and driving process improvements are also key responsibilities, along with monitoring staff performance and providing constructive feedback to foster continuous growth. About You Experience with DB, DC, CARE, or Hybrid pension schemes is highly valued. QPA or PMI qualifications are beneficial but not crucial. A minimum of 2 years in a Principal/Senior Administrator or Deputy Team Lead role. Confirmed experience in pension scheme administration and complex calculations. Strong leadership and mentorship abilities to successfully guide your team. Proficiency in IT, particularly Microsoft Office. Demonstrated experience in managing client relationships. Gallagher Behaviors Demonstrates integrity, trust, and personal responsibility. Establishes relationships, collaborates, and communicates effectively. Focuses on client excellence, planning, and achieving results. Exhibits business knowledge, critical thinking, and creativity. All backgrounds and experiences welcome. Seeking multifaceted leader passionate about pensions. Join Gallagher to make a difference in insurance and risk management! #LI-TM2 Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we’ll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more…