Estate Technician

Sanctuary Group; Lancing; On-site; GBP 26,000 - 29,000; Full time

Job summary

A community service organization in the UK seeks an Estate Technician for facilities maintenance across various sites in East Sussex. Responsibilities include basic repairs, cleaning, and grounds maintenance, with an emphasis on customer service. Candidates must have relevant experience, a driving license, and ensure tools and equipment are well-maintained. This role offers a salary starting at £26,733 per annum, increasing with satisfactory performance. Join a diverse team committed to making a real difference in the community.

Benefits

25 days annual leave plus public holidays

Pension scheme with employer contributions

Life Assurance

Employee Advice Service including counselling

Cycle to Work scheme

Voluntary health plans

Employee discounts

Wellbeing support and tools

Employee recognition scheme

Employee Networks for inclusion

Qualifications

• Experience in grounds maintenance, caretaking, general cleaning, and basic repairs.
• Skilled in interpreting written instructions and maintaining records.
• Practical experience in using hand tools and light machinery.
• Full valid UK driving licence required to drive a company vehicle.

Responsibilities

• Perform basic repairs and cleaning tasks according to specifications.
• Address customer complaints and service disruptions effectively.
• Maintain tools and equipment in good condition with stock levels managed.
• Keep accurate work records and provide understandable progress reports.

Skills

Grounds maintenance

Caretaking

General cleaning

Basic repairs

Operating hand tools

Education

GCSE English and Maths (grade C)

Job description

We have an opportunity for an Estate Technician to join our team based in East Sussex, covering numerous sites across the region. This role will be part of the Estate Services team but will be working within a team of 2 as well as some lone working. In this role you will be responsible for cleaning communal areas, such as general needs, housing, and schemes across the region. A company van will be provided to travel to the different sites, along with the tools needed. The role of Estate Technician will include:

Responsibilities

• Undertake basic repairs, grounds maintenance, caretaking and general cleaning, in accordance with agreed scheme specification
• Respond positively to complaints and breakdowns in service delivery to meet customer expectations, in accordance with contract specifications and escalate complaints as appropriate
• Ensure tools and equipment are maintained in good condition and continue to be suitable for required tasks and ensure stock levels are maintained
• Provide accurate and timely information on progress and advice that is easily understood by the customer and ensure accurate daily work records are completed

Qualifications

• Working knowledge and experience of undertaking grounds maintenance, caretaking, general cleaning and basic repairs duties
• Recent experience in interpreting written instructions and maintaining simple written records
• Some practical experience in operating hand tools and light machinery
• Literacy and numeracy equivalent to grade C GCSE English and Maths
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence.
• View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at http://www.sanctuary.co.uk/join-our-team

We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent unlawful working. Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

Benefits

• 25 days annual leave plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• £26,733 per annum (rising to £28,140 per annum after 12 months, subject to satisfactory performance)