Head of Healthcare

DoctorPA Secure LTD; Dover, Ramsgate; On-site; GBP 45,000 - 60,000; Full time

Job summary

A healthcare service provider in the UK is seeking a dynamic and experienced Senior Nurse Manager to lead healthcare delivery. Responsibilities include managing a clinical team, ensuring compliance with governance frameworks, and fostering relationships with stakeholders. Candidates must be registered nurses with current NMC registration and hold a degree or master's. This position promises personal and professional growth in a challenging environment that values high-quality, person-centered care. Competitive benefits aligned with the healthcare sector are offered.

Benefits

Pension salary scheme

Employee Assistance Programme

Qualifications

• Registered Nurse (Adult) with current NMC registration.
• Educated to Degree or Masters level.
• Strong commitment to continuing professional development.

Responsibilities

• Provide leadership to the healthcare team.
• Manage healthcare risk register with Head of Clinical Operations.
• Ensure compliance with CQC regulations and governance frameworks.

Skills

Leadership

Risk Management

Clinical Governance

Networking

Training Delivery

Education

Degree/Masters level

Registered Nurse (Adult) with NMC registration

Tools

Clinical IT systems (SystmOne)

Budget management tools

Job description

This is an exciting opportunity to join and develop a service which aims to provide high-quality and person-centred care. This will include managing the delivery and development of health services through leadership to achieve high quality, cost effective, equitable and accessible healthcare. You will also create and foster good working relationships with stakeholders across the site to ensure the healthcare department is an integral part of the wider system. You will also be the CQC Registered Manager so will need to ensure that all of our governance frameworks and requirements are delivered to a high standard.

Step into one of the most dynamic and rewarding environments healthcare has to offer! Working in secure settings challenges you to think on your feet, adapt quickly, and grow both personally and professionally. If you’re ready for a role that sharpens your existing skills, teaches you something new every single day, and keeps you at the heart of an environment that’s always evolving this could be the opportunity you’ve been waiting for!

Main duties of the job

Provide leadership to the healthcare team

Identify, manage, mitigate, and review departmental risks (clinical, operational, financial, reputational, compliance, knowledge and people) and contribute to, support and develop the management of risk management frameworks and processes.

Develop positive working relationships across the site, the Operator and with key external stakeholders

Maintain and manage the healthcare risk register in consultation with the Head of Clinical Operations

Actively participate in relevant forums such as partnership board, clinical governance board, LDQB, partners meetings, healthcare QCRM, healthcare compliance and policy, medicines management meetings and other forums at SMT representative level

Exercise oversight of the recruitment of clinical staff

Ensure the clinical team can undertake clinical supervision, with key staff trained to act in the role of clinical supervisors

Ensure that all newly recruited clinical staff receive comprehensive induction across clinical and security aspects of practice

Monitor delivery of training for professional staff to meet needs identified in health development plan and gaps identified within skills needs analyses

Ensure sound performance and attendance management in place

About us

DrPA has been operating in secure environments since 2014 providing General Practitioner services and we are now growing to provide a complete healthcare service at Manston & Western JetFoil. This will be delivered directly or through a range of specialist partners who are experts in their field. We deliver our services based on our ethos of CARE:

Compassionate care that is trauma informed and supportive

Assurance that care is evidence-based & demonstrates high quality outcomes for our patients

Respectful of people’s cultural and religious beliefs

Empowerment We centre each resident by co-creating holistic care plans that treat their needs and equip them to self-manage their wellbeing.

Job responsibilities

About Us

DrPA has been operating in secure environments since 2014 providing General Practitioner services and we are now growing to provide a complete healthcare service at Manston & Western JetFoil. This will be delivered directly or through a range of specialist partners who are experts in their field. We deliver our services based on our ethos of CARE:

Compassionate care that is trauma informed and supportive

Assurance that care is evidence-based & demonstrates high quality outcomes for our patients

Respectful of people’s cultural and religious beliefs

Empowerment We centre each resident by co-creating holistic care plans that treat their needs and equip them to self-manage their wellbeing.

Job Summary

This is an exciting opportunity to join and develop a service which aims to provide high-quality and person-centred care. This will include managing the delivery and development of health services through leadership to achieve high quality, cost effective, equitable and accessible healthcare. You will also create and foster good working relationships with stakeholders across the site to ensure the healthcare department is an integral part of the wider system. You will also be the CQC Registered Manager so will need to ensure that all of our governance frameworks and requirements are delivered to a high standard.

Step into one of the most dynamic and rewarding environments healthcare has to offer! Working in secure settings challenges you to think on your feet, adapt quickly, and grow both personally and professionally. If you’re ready for a role that sharpens your existing skills, teaches you something new every single day, and keeps you at the heart of an environment that’s always evolving this could be the opportunity you’ve been waiting for!

Main Duties

Provide leadership to the healthcare team

Identify, manage, mitigate, and review departmental risks (clinical, operational, financial, reputational, compliance, knowledge and people) and contribute to, support and develop the management of risk management frameworks and processes.

Develop positive working relationships across the site, the Operator and with key external stakeholders

Maintain and manage the healthcare risk register in consultation with the Head of Clinical Operations

Actively participate in relevant forums such as partnership board, clinical governance board, LDQB, partners meetings, healthcare QCRM, healthcare compliance and policy, medicines management meetings and other forums at SMT representative level

Exercise oversight of the recruitment of clinical staff

Ensure the clinical team can undertake clinical supervision, with key staff trained to act in the role of clinical supervisors

Ensure that all newly recruited clinical staff receive comprehensive induction across clinical and security aspects of practice

Monitor delivery of training for professional staff to meet needs identified in health development plan and gaps identified within skills needs analyses

Ensure sound performance and attendance management in place

Ensure that systems are in place, and complied with, relating to all clinical incidents, promoting a lessons learned culture. To include, but not exclusive of medicines and other clinical risks/errors, SI reporting procedures, Radar reporting procedures, and patient complaints

Ensure sound standards of infection prevention and control and environmental hygiene are in place

Ensure that processes are in place to promote the patient safety and quality

Monitor functional compliance with information governance requirements

Manage and deliver positive progress within NHSE performance metrics and against the CQC action plans and clinical audit action plans

Recognise good performance and foster a culture of staff engagement

Work with clinical colleagues to embed a cycle of clinical audit across a range of domains

Accountabilities

Improving levels of staff engagement, staff recruitment and retention

Robust performance and attendance management

Active patient engagement processes in place, with service user feedback valued and considered within service development

PDRs completed to timescales and of good quality

Positive working relationships within the site and across organisational boundaries with key stakeholders

An embedded culture of continuing service improvement

Sound systems and processes in place to capture data and trends relating to complaints, Radar reports, audit, with evidence of actions to develop improvements

CPD for professional staff meets needs and addresses gaps identified within skills needs analyses

Newly recruited staff receive an appropriate induction to promote safe and effective practice across clinical and security domains

A sound balance of security and care evident within the function

Risks are managed proactively

Experience

Experience at Senior Nurse Manager/Senior Manager level, preferably within a prison / secure environment health setting

Registered Nurse (Adult) with current NMC registration

A strong and consistent moral compass and the ability to provide value-based leadership.

Understanding of clinical governance processes

Ability to exercise sound judgement in a politicised environment.

Ability to network effectively with a range of agencies and organisations.

Strong commitment to continuing professional development

Knowledge of commercial financial management processes and procedures.

Knowledge of clinical IT systems (SystmOne)

Knowledge of budget management

Educated to Degree/Masters level

General Information

The post holder may be required to perform other relevant and appropriate duties as reasonably needed. This list of duties and responsibilities is not exhaustive. This job description is subject to regular review and appropriate modification.

Disclosure and Barring Service Check & CTC Clearance

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

This post will require the holder to undertake and successfully complete the Counter Terrorism Clearance (CTC) process.

Pension salary scheme available

Employee Assistance Programme (EAP): confidential 24/7 support.

Access to perks at work

Please note, in order to apply, all applicants need to have been living in the United Kingdom (with residency in the UK, such as UK/Irish/EU Passport, or an Indefinite Leave to Remain Visa) for the last 5 years with no more than a 28 day break being outside of the UK and no gaps in employment during this time.

EMAIL CV TO: [e-mail]

Shortlisted candidates will be asked for RTW, DBS/CTC consent and references.

Person Specification

Experience

• Experience at Senior Nurse Manager/Senior Manager level, preferably within a prison / secure environment health setting
• A strong and consistent moral compass and the ability to provide value-based leadership.
• Understanding of clinical governance processes
• Ability to exercise sound judgement in a politicised environment.
• Ability to network effectively with a range of agencies and organisations.
• Strong commitment to continuing professional development
• Knowledge of commercial financial management processes and procedures.
• Knowledge of clinical IT systems (SystmOne)
• Knowledge of budget management

Qualifications

• Registered Nurse (Adult) with current NMC registration
• Educated to Degree/Masters level

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.