Assistant Customer Service jobs in Brazil

• Achieve Sales Success: Hit your sales targets by negotiating competitive deals, while maximising margin and protecting our average sales price.
• Tailored Customer Experience: Provide personalised service, guiding customers through their journey and ensuring they feel valued and understood.
• Exceptional Presentation: Maintain high standards at every touchpoint, showcasing the best of McCarthy Stone's offerings.
• Community Engagement: Cultivate relationships with potential customers and existing homeowners, bringing the McCarthy Stone lifestyle to life.
• Collaborative Efforts: Work closely with various departments to ensure smooth operations, from property checks to sales lead analysis.
• Compliance & Knowledge: Stay updated with sales processes and compliance requirements, ensuring your skills are always sharp and relevant.

Be part of a high-performing, customer-centric team that exceeds targets and cultivates community spirit.

Innovate and grow with us through continuous professional development and learning opportunities.

Engage in a role where no two days are the same, from managing off-plan sales to nurturing relationships.

Are you a people-focused sales professional ready to make a real impact? Join us at McCarthy Stone and help build vibrant retirement communities, guiding customers through one of life's biggest decisions.

• Experience in a customer-centric sales environment, with a proven track record in a target-driven setting.
• Strong commercial acumen, organisational skills, and proficiency in tools like Salesforce and Microsoft Office.
• Excellent communication, negotiation, and objection handling skills.
• A team player who thrives on collaboration and community engagement.
• We are seeking someone with a proven track record in customer-focused, target-driven sales, ideally with estate agency or housebuilding experience, who combines a strong commercial mindset with exceptional relationship-building, communication, and negotiation skills.
• This role is more than sales. You will deliver outstanding customer experiences, connecting with clients, understanding their needs, and guiding them through a major life decision with care and confidence. Success comes from balancing customer needs with business goals, proactively managing your pipeline, and driving measurable results—all while being part of a high-performing, agile team shaping the future of retirement living.

• Competitive Salary and lucrative uncapped Sales Commission Scheme
• Company Car + Mileage paid for
• Company Pension Scheme
• Life Assurance
• Professional Subscriptions paid for
• Tuesday to Saturday work pattern (Sunday and Mondays off)
• 24 days holiday (rising to 28) plus Bank Holidays (in lieu)
• 2 fully paid volunteering days per year (supported by the McCarthy Stone Foundation)
• Health benefits such as Remote GP, 24/7 access to EAP Services (including counsellors and legal advisors) and eyecare voucher
• Colleagues Benefit Booklet with a range of store offers discounts and promotions
• On-site parking
• Family Friendly Policies