Guest Service Host — Retail/Gaming, Weekend Shifts

Merkur Casino; Dunswell; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading gaming company is seeking an enthusiastic individual to join their team in Dunswell. The role involves ensuring venue housekeeping, providing excellent customer service, and adhering to brand guidelines. Candidates should possess good communication skills and previous experience in hospitality or a similar environment. The position offers flexibility with working hours, a competitive benefits package including holidays and bonuses, and opportunities for career progression.

Benefits

28 days holiday

Quarterly bonus scheme

Contributory pension scheme

Qualifications

• Experience working in a retail, hospitality or gambling environment.
• Willingness to learn and develop.
• Flexible and dedicated.

Responsibilities

• Ensure venue housekeeping is always of the highest possible standard.
• Deliver customer service in line with company standards.
• Monitor customer actions and behaviour.

Skills

Excellent communication skills

People skills

Attention to detail

Job description

A leading gaming company is seeking an enthusiastic individual to join their team in Dunswell. The role involves ensuring venue housekeeping, providing excellent customer service, and adhering to brand guidelines. Candidates should possess good communication skills and previous experience in hospitality or a similar environment. The position offers flexibility with working hours, a competitive benefits package including holidays and bonuses, and opportunities for career progression.