Sales Advisor - Part Time

The Big Yellow Self Storage Company; Chester; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading self-storage company seeks a Part Time Sales Advisor in Chester to enhance customer experiences and drive store performance through exceptional service and sales maximization. This role requires teamwork, an enthusiastic approach, and dedication to maintaining store standards. With various benefits including competitive pay, team bonuses, and a supportive work culture, it's an excellent opportunity for those looking to join a dynamic environment. If you're passionate and have a warm personality, we encourage you to apply.

Benefits

Competitive rates of pay

Quarterly team bonuses

Birthday day off

Holiday entitlement

Training and support

Pension and sharesave schemes

Free on-site parking

Cycle to work scheme

Wellbeing support

Qualifications

• Excellent customer service skills to engage with customers effectively.
• Ability to maximize sales opportunities.
• Team-oriented with a positive attitude towards work.

Responsibilities

• Deliver excellent customer service in person, via email or on the phone.
• Maximize sales and improve store performance.
• Collaborate within the team to maintain a positive environment.
• Assist in store operations and uphold health and safety standards.

Skills

Customer service skills

Teamwork

Sales maximization

Attention to detail

Job description

Role: Part Time Sales Advisor / Location: Chester / Salary: £12.21 per hour plus bonus and benefits / Hours of work: 28 hours per week across 4 days (Tuesday, Friday, Saturday and Sunday).

What we give back to you

We believe if we can deliver a good work life balance and promote the health and wellbeing of our people, there's a good chance they will stay happy, engaged and committed to working with us. Some of our excellent benefits include:

• Competitive rates of pay reviewed on an annual basis
• Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%)
• Additional day off for your Birthday
• Holiday entitlement based on your contracted hours, increasing with service
• Training and support to help you develop a great career with us from day one
• Great pension and sharesave schemes
• Social events throughout the year
• Family friendly policies which include enhanced maternity, paternity and adoption packages
• Free on-site parking
• Cycle to work scheme and gym discounts
• Vouchers for important life events, birthdays and long service rewards
• Day off to volunteer for one of our charity partners
• Access to wellbeing support and employee assistance programme (EAP)

What you’ll be doing

With support and guidance from your team, a Part Time Sales Advisor plays a key role in assisting store performance and upholding high presentation standards, so you will need to be aligned with our values, focussed on building relationships and providing exceptional customer service. We love a bit of get up and go, so you won't be afraid of getting stuck into your work with passion and enthusiasm. Some of your core responsibilities will be:

• Delivering excellent customer service in person, via email or on the telephone
• Maximising sales at every opportunity to help improve the performance of the store
• Work collaboratively in your team, helping to maintain a happy working environment
• Assist in all aspects of store operations, including maintaining the cleanliness and maintenance of the store
• Comply with health and safety standards, monitoring store security and ensure accurate completion of administration

Find out more about a Store Role

Here at Big Yellow, people are at the heart of our business. When customers visit one of our stores, their journey begins with you. That's why it's essential you showcase your personality including integrity, empathy and a genuine passion to help others. We are a small but close‑knit company, where each individual person matters. Despite our rapid growth over the past 25 years, we've maintained a strong family feel, and our success has come from great people, delivering an outstanding customer experience. We take a can‑do attitude, combined with always doing the right thing – whatever the challenge.

We take great pride in the culture we've created—a fun, supportive and positive place to work. Our store teams are small, allowing colleagues to work closely together, build trust and form strong relationships. The role itself is highly varied, making it ideal for those who enjoy a job where no two days are the same. But it's not just about work—we also encourage our teams to socialise, connect and celebrate their successes together.

So, if you're excited about this role but your experience doesn't align perfectly with everything in the job description, we would encourage you to apply. It's not just your skills we are looking for, it's your personality. If you have a warm and friendly manner, great listening skills, a genuine desire to help others, a positive attitude and are not afraid of a challenge, please get in touch.

We are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental disability or offending background. If you require us to make any adjustments to our interview process, then please let us know.

Find out more about life at Big Yellow