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COMMERCIAL ACCOUNT HANDLER
Job summary
A leading Chartered Insurance Broker in the UK seeks an experienced Commercial Insurance Account Handler. The role offers hybrid working and an attractive salary up to £40,000, alongside bonuses and study support. Responsibilities include maintaining client relationships, ensuring service levels are met, and working with various teams for high client satisfaction. Candidates should have prior experience in commercial insurance and strong communication skills. Opportunities for career development and additional benefits are included.
Benefits
Qualifications
- Proven experience as a Commercial Account Handler.
- Ability to ensure client insurance requirements are met.
- Strong communication skills with customers and team members.
Responsibilities
- Maintain regular contact with customers regarding their insurance needs.
- Prepare and agree forecasts and targets with manager.
- Ensure high customer satisfaction through teamwork.
- Maintain clear and up-to-date records.
- Comply with FCA Principles for Business.
- Assist with placing insurance via Lloyd's.
Skills
Tools
Bristol - Hybrid Working
Salary up to £40,000 + Bonus & Study Support
My client is a well established Chartered Insurance Broker working with the commercial sector and is now looking to expand their team after recent unprecedented growth! Due to this continued success they have a fantastic opportunity for an experienced Commercial Account Handler to join the team and develop their career in the business. If you are an experienced Commercial Account Handler looking for an opportunity in a rewarding environment where you are offered study support, fantastic opportunities to develop and progress and work with a driven and motivated team, this opportunity is not to be missed!
Salary up to £40,000 + Bonus
Clear Development Path.
Funding for further broker exams
Many other additional benefits
- To maintain appropriate, regular contact with existing customers and ensure their insurance requirements continue to be met in line with service levels.
- In conjunction with the manager of the construction division, prepare and agree any forecasts, targets, plans and budgets for your respective area of work in order to establish clear work targets.
- To work closely with Account Executives and other Account Handlers where necessary, to ensure a high level of customer satisfaction.
- Make certain that files, notes and other records are clear, complete, up to date and available to other staff standing during periods of absence, in order to maintain high levels of client service and accuracy of documentation.
- To act at all times within the FCA Principles for Business and to comply with FCA and internal procedures at all times in order to ensure the company meets its responsibilities in this area.
- To assist the wider Division and Broking team with London Market presence and with placing via Lloyd's.
- Experience in a Commercial Insurance Account Handler
- Construction insurance experience preferred but not essential, Acturis experience would be very advantageous.
- Ability to organise self and own work.
- Questioning and evaluation of client needs.
- Ability to build relationships - internal & external.
- Communication skills: telephone, verbal & written.
- Selling and cross selling.
- Rapport building with clients and underwriters.
If you are an experienced Commercial Account Handler with the required skills, please send your CV for immediate consideration. We are currently shortlisting for interviews.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.