Workshop/ Bench Engineer

Rosscare; Welwyn Garden City; On-site; GBP 80,000 - 100,000; Full time

Job summary

A healthcare service provider is seeking a Workshop/ Bench Engineer to repair and maintain wheelchairs in Welwyn Garden City. The role offers full-time hours from Monday to Friday, with training provided on wheelchair engineering. Candidates should have a background in mechanical or electrical engineering, good communication skills, and the ability to work systematically. A clean DBS record is necessary, and the role involves both hands-on repairs and administrative tasks.

Qualifications

• Full Driving Licence (not essential).
• Background experience in mechanical or electrical engineering.
• Satisfactory enhanced DBS disclosure.

Responsibilities

• Conduct repairs, servicing, and maintenance of wheelchairs.
• Process paperwork concerning repairs and servicing accurately.
• Maintain infection control policy at all times.
• Assist in clinical appointments for repairs and servicing.

Skills

Organised and can work to a plan

Good communicator

Must be able to fault find

Neat and tidy writing

Education

GCSE level / NVQ level 1 or equivalent

Tools

Mechanical engineering knowledge

Electrical engineering knowledge

Job description

Workshop/ Bench Engineer

Salary £26,395 per annum

Training based at Welwyn Garden City AL7 - moving to Bedford Mid February 2026 - must be able to cover both locations initially

Monday to Friday - Full Time

Purpose of Job

Provide a workshop-based engineering role repairing, servicing and maintaining wheelchairs.

Main Duties and Responsibilities

Workshop Service

• Conduct repairs servicing and maintenance as directed by the Service Centre Manager/ Warehouse Supervisor/ Line Manager.
• Process all associated paperwork concerning repairs and servicing accurately on a daily basis.
• Ensure all warranty and scrap returns are labelled correctly and collated at the end of each day.
• Ensure infection control policy is followed at all times.
• Undertake Engineering work in terms of service and repairs, and refurbishment in accordance to prescription builds.
• Assist in clinical appointments with Healthcare professionals, for any repairs and servicing requirements.
• Undertake Admin duties as required.
• Ensure all parts used are allocated from Stores through Stores process.
• Strict adherence to Ross Care's operational procedures.
• Adhere to the House Keeping procedure in accordance to the RCQP.
• Maintain a professional approach in all aspects of the role at all times including appearance, paperwork, power tools and work bench station.
• Do the job right, on time, every time.
• To be fully accountable for all aspects of your role.
• Stocktake - to assist with annual and interim stocktakes as required.
• Communicate effectively with all Customers at all times and to inform all Customer's of relevant additional services from Ross Care as appropriate.
• To be fully accountable for all aspects of your role and maintain good communication throughout.
• Perform duties according to all Company policies, procedures and instructions.

Undertake the job in line with the Company appraisal competencies as follows

• Achieves business results and adds value to the Company
• Focuses on internal / external customers
• Builds and maintains effective teamwork with colleagues
• Embraces change and deals with ambiguity

Person Required

Skills

• Organised and can work to a plan
• Good communicator
• Must be able to fault find
• Neat and tidy writing

Knowledge

• Background and experience in mechanical or electrical engineering

Qualifications

• Full Driving Licence (Not essential)
• Ideally qualified to GCSE level / NVQ level 1 or equivalent.
• Satisfactory enhanced DBS disclosure

Other

• Training will be provided on wheelchair engineering
• Trustworthy and possess a clean or appropriate DBS record

Interested in this Workshop/ Bench Engineer role? Please submit your updated CV.