Wireless Installation Technician

University of Oxford; Oxford; On-site; GBP 22,000 - 30,000; Full time

Job summary

A prestigious university in Oxford seeks a Wireless Installation Technician to assist in delivering their Improving Wireless Rollout Programme. The role includes preparing hardware, maintaining stock records, and collaborating with various departments to ensure successful installations. Ideal candidates will have a good standard of education (minimum GCSEs or equivalent) and relevant experience in technical support or installation roles. This position offers generous annual leave and flexible working options.

Benefits

38 days of annual leave

Generous family leave schemes

Hybrid and flexible working

Excellent pension scheme

Discounted commuting options

Access to social clubs

Qualifications

• Experience in technical support or installation role.
• Ability to work in a busy technical environment.
• Confidence to work with colleagues and external partners.

Responsibilities

• Prepare and label hardware for installations.
• Maintain stock records and respond to support queries.
• Collaborate with departments and ensure timely installations.

Skills

Technical support experience

Communication skills

Proactive approach

Basic IT skills

Education

Minimum GCSEs or equivalent

Job description

Overview

As a Wireless Installation Technician, you'll be at the heart of delivering the University's Improving Wireless Rollout Programme. Working alongside the Installation Officer, you'll assist with planning, basic configuration, and installation of wireless infrastructure across University buildings.

Responsibilities

• Prepare and label hardware, support third-party contractors with installations, carry out wireless audits, and help ensure Wi‑Fi access points are correctly installed and live.
• Maintain accurate stock records, update the Wi‑Fi platform (Juniper Mist), and respond to first-line support queries.
• Collaborate with University departments, suppliers, and IT colleagues to ensure installations are completed on time, on budget, and to requirements.
• Deputise for the Installation Officer when needed and contribute ideas for continuous improvement to make the programme more effective.

Qualifications

• A good standard of education (minimum GCSEs or equivalent) and/or relevant experience in a technical support or installation role.
• The ability to work methodically and accurately in a busy technical environment.
• Good communication skills, both written and verbal, with the confidence to work with colleagues across departments and with external partners.
• A proactive, adaptable, and reliable approach, with the ability to work independently and as part of a team.
• Basic IT skills, including familiarity with networking concepts, and a willingness to learn and apply new technical processes.

Benefits

• 38 days of annual leave (inclusive of public holidays) to support your wellbeing, with the option to purchase up to 10 extra days and additional leave after long service.
• One of the most generous family leave schemes in UK higher education, offering up to 26 weeks of full‑pay maternity and adoption leave, plus 12 weeks of full‑pay paternity/partner leave.
• A commitment to hybrid and flexible working to suit your lifestyle.
• An excellent contributory pension scheme.
• Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans.
• Access to a vibrant community through our social, cultural, and sports clubs.