Waiting Staff

IHG Hotels & Resorts; Manchester; On-site; GBP 10,000 - 40,000; Part time

Job summary

A renowned hotel company in Manchester is seeking part-time Waiting Staff to join their team. You will deliver high-quality food and beverages while providing excellent guest service. The ideal candidate will have at least 1 year of experience in a similar role and a passion for service. This position offers a competitive hourly wage, extensive training, and diverse benefits including 28 days of holiday. Apply today to become part of a vibrant team!

Benefits

Extensive training opportunities

2 paid volunteer days per year

Financial wellbeing app access

Meals while on duty

28 days holiday (increasing to 33)

Company sick pay

Life insurance

Hotel discounts

Store discounts

Refer a Friend programme

Qualifications

• Minimum of 1 year experience in a similar role in a similar style/standards property.
• Passion for delivering great service and great food and drinks.
• Experience working with customers in a busy environment.
• Willingness to learn and work as part of a large hotel team.

Responsibilities

• Deliver high-quality food and beverages to all guests.
• Provide excellent guest service and maintain professional conduct in a busy environment.
• Collaborate with a wide hotel team to ensure guest satisfaction.

Skills

Customer service skills

Ability to work in a fast-paced environment

Team collaboration

Job description

Overview

A fantastic opportunity for Waiting Staff to join our team at The Refuge – Kimpton Clocktower on a Part-Time contract.

You will earn £12.60 per hour, plus service charge.

You can check out our Instagram pages to have a look at @therefugemcr and @kimptonclocktower.

The Refuge is a vibrant and bustling establishment in the heart of Manchester, renowned for its exceptional restaurant and bar experience. Nestled in the historic but with a modern twist – Kimpton Clocktower, we pride ourselves on delivering top-notch service and unforgettable experiences to our guests.

Kimpton Clocktower is all about providing a contemporary luxury hotel experience whilst building heartfelt human connections with guests and colleagues – we call it Stay Human. It’s not just the humans who feel this; we extend this to all our furry friends, because our heartfelt connection does not end with humans!

What’s in it for you as our Waiting Staff

• Becoming part of the IHG Hotels & Resorts family, one of the world’s leading hotel companies — which means global opportunities
• Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice
• Wagestream — a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
• Meals whilst on duty
• 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated)
• Company sick pay and life insurance
• Amazing discounts for our hotels and restaurants around the world
• Discounts from over 15,000 stores — from retail to cinema
• Refer a Friend programme

As Waiting Staff, you enjoy variety and are at your best when being part of a team as well as delivering excellent guest service through high-quality food & beverages. You will be working a variety of shifts (breakfast, lunch or dinner service).

Responsibilities

• Deliver high-quality food and beverages to all guests
• Provide excellent guest service and maintain professional conduct in a busy environment
• Collaborate with a wide hotel team to ensure guest satisfaction

Qualifications

• Minimum of 1 year experience in a similar role in a similar style/standards property
• Passion for delivering great service and great food and drinks
• Experience working with customers in a busy environment
• Willingness to learn and work as part of a large hotel team

At Kimpton, our shared mission is to make lives better through heartfelt human connections. This emotional investment drives all that we do, and it’s why you’ll love the work too. Our colleagues are empowered to act from the heart and create personal experiences for each other and our guests.

Our passion is YOU… come as you are!

Here, you will have space to: Be yourself, Lead yourself, and Make it count— bringing your authentic self to work and delivering memorably personalised experiences for our guests every day.

If you are someone who likes to march to the beat of your own drum and wants to join a company which encourages authentic individuality, apply today to join us as part of our Waiting Staff team!

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual’s race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Kimpton Hotels & Restaurants crafts unique destinations that kindle heartfelt human connections. Our bespoke spaces blend spirit, style and delight to create an addictive culture of refined irreverence where locals, visitors and colleagues seamlessly connect.