Waiting List Co-ordinator | East Kent Hospitals University NHS Foundation Trust

East Kent Hospitals University NHS Foundation Trust; Margate; On-site; GBP 25,000 - 30,000; Full time

Job summary

A large hospital trust in England is seeking a reliable and experienced Waiting List Coordinator to join the General Surgery team at QEQMH. This full-time role involves managing waiting lists, scheduling patients, and providing comprehensive administrative support to consultants. The ideal candidate will demonstrate strong communication and organisational skills in a dynamic healthcare environment. Hours are 37.5 per week from Monday to Friday.

Qualifications

• Experience in administrative roles within healthcare settings.
• Ability to manage sensitive information and ensure compliance with policies.
• Capability to work effectively in a team environment.

Responsibilities

• Compile and manage waiting lists effectively.
• Coordinate patient scheduling ensuring efficient theatre usage.
• Provide administrative support to surgical teams.

Skills

Communication skills

Organisational skills

Attention to detail

Job description

Overview

We are looking for an experienced Waiting list coordinator to join our busy General Surgery team at QEQMH. We are looking for someone reliable with a high standard of communication and organisational skills to provide an efficient administrative service to our team. The successful applicant will be joining a highly motivated and effective team who strive to ensure patient care is at the forefront of our service. This position is full-time, working 37.5 hours per week (Monday - Friday).

Responsibilities

• The post holder will be part of the Waiting List team and will be responsible for the day to day compiling of waiting lists, the coordination of scheduling patients and the effective utilisation of theatre lists.
• To ensure this is appropriately managed this will require processing of complex and sensitive information.
• The post holder will be required to manage waiting lists ensuring compliance with local and national targets and the Trust\'s Patient Access Policy.
• The coordinator is responsible for the administrative role within the patient\'s pathway from the decision to treat electively to the date of admission.
• Key liaison between the Trust and outsourced dictation services, or voice recognition services, for the majority of clinical administration.
• Provide comprehensive administrative support to consultants and their teams.
• Work in a team based secretarial service providing support for each other and ensuring continuity of the service.

About the Employer

We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It\'s about empowering frontline staff to lead improvements day-to-day. We\'re looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.

Please note: This vacancy is open to internal applicants employed by East Kent Hospitals University NHS Foundation Trust (EKHUFT) and to candidates at risk of redundancy within the Kent and Medway Integrated Care System (ICS), which includes NHS Kent and Medway ICB, Dartford and Gravesham NHS Trust, East Kent Hospitals University NHS Foundation Trust, Kent and Medway NHS and Social Care Partnership Trust, Kent Community Health NHS Foundation Trust, Maidstone and Tunbridge Wells NHS Trust, and Medway NHS Foundation Trust. Only applicants from these organisations will be considered for shortlisting at this stage. Please scroll down to access the full Job Description and Person Specification located in \"Documents to download\". If you have further queries please don\'t hesitate to contact the line manager using the contact details below.