Waiter/Waitress/Chef de Rang - St James, London

Franco's London; City Of London; On-site; GBP 34,000 - 37,000; Full time

Job summary

A renowned Italian restaurant in St James, London, seeks an experienced Waiter/Waitress/Chef de Rang for their Front of House team. Ideal candidates will have a strong background in customer service, familiarity with Italian cuisine, and excellent communication skills. This role offers a competitive salary between £34,500 - £37,000 annually along with various employee perks such as training opportunities and staff discounts.

Benefits

28 days holidays

Career progression opportunities

50% discount in group restaurants

Company pension scheme

Training & development opportunities

Qualifications

• Previous experience in a similar, fast-paced establishment.
• General knowledge of Italian cuisine.
• Ability to serve and clear a table for up to 4 people.

Responsibilities

• Serve and manage customer tables efficiently.
• Provide exceptional customer service.
• Understand wine styles and recommend pairings.

Skills

Exceptional customer service

Knowledge of Italian cuisine

Ability to recommend dishes

Communication skills

Motivation and can-do attitude

Point of Sale software knowledge

Education

WSET certification or equivalent

Tools

Point of Sale software (TISSL/Horizon)

Job description

Overview

Waiter/Waitress/Chef de Rang - St James, London

Employer
Franco's London

Location
St James, London

Salary
£34,500 - £37,000 per annum / £15.20 - £16.20 per hour + Yearly Bonus

Closing date
22 Oct 2025

Sector
Restaurant, Catering & Hospitality jobs, Chef de Rang, Waiter / Waitress, Waiting Staff

Job Type
Full Time

Job Details

An exciting opportunity has arisen for an experienced full-time Waiter/Waitress/Chef de Rang to join our Front of House team at Franco's on Jermyn Street, Green Park.

Why join the Franco's team?

• Offering approx 15.20 to 16.20 per hour or 34,500 to 37,000 per annum plus yearly bonus
• Approx. 44 hours a week Monday to Saturday with 2 days off per year - flexible shifts
• The restaurant is closed on Sundays, 10 days over Christmas, 4 days over the Easter weekend and Bank holidays
• 28 days holidays (inc. bank holidays) + additional days given for years of service
• Training & development opportunities including company funded courses
• Career progression planning with platform 'Flow Hospitality'
• Growth opportunities within both restaurants in the company
• 50% discount in each restaurant within the group (Franco's and Wiltons)
• Company sickness pay
• Company pension scheme
• Uniforms provided and laundered
• Delicious meals whilst on duty
• Recommend a friend Scheme
• Employee of the quarter and the year rewards
• Annual staff party

What can you bring to the team?

• Previous experience in a similar, fast-paced establishment, catering for 80 to 100 covers during each service
• General knowledge of Italian cuisine
• A good knowledge of the different grape varieties and wine styles, spirits and classic cocktails
• Ability to recommend dishes based on guest information
• Able to serve and clear a table up to 4 people
• Experience and awareness of opportunities to improve sales and anticipate guest needs
• Exceptional customer service and communication skills
• Motivation, commitment, success oriented with a can-do attitude
• Knowledge and diversity from previous roles to the team
• Enthusiasm, drive and desire to learn
• Knowledge of Point of Sale software (TISSL/Horizon) would be beneficial
• WSET certification or equivalent would be beneficial

Right to work in the UK is a requirement. Please note we are currently unable to provide sponsorship for the moment.

Note that offering quoted reflects the National Minimum Wage increase as of 1st April 2025 and is for age bracket 21 years old and over.

Applications without a CV will not be considered. If you have not heard back from us within 5 working days, your application is unlikely to have been successful on this occasion.

Company

Franco's opened on Jermyn Street in 1945 and has continued to serve the residents, community and visitors to Jermyn Street and St James's for over 75 years. It is believed that Franco's was one of the first Italian restaurants in London. Located at the St James's end of Jermyn Street, Franco's is surrounded by the lifestyle boutiques, private clubs, art galleries and hotels of the area.

We are always looking for dedicated people with exceptional standards to join our team.