Trainer

ABM UK; Greater Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading facility management provider is seeking a skilled training manager based at Manchester Airport. The role includes overseeing training operations, developing and delivering training materials, and ensuring compliance with safety protocols. The ideal candidate will have strong knowledge of aviation learning systems and excellent interpersonal skills. Offering a full-time position with competitive benefits, this role is crucial for supporting operational excellence and promoting a culture of service.

Benefits

24/7 GP support

Mental Health support

Cycle to work scheme

New Staff Rail Discount Scheme

Qualifications

• Strong working knowledge of Learning within Aviation.
• Knowledge of Safety Operational Compliance protocols.
• Experience in managing the full training cycle.
• Knowledge of learning systems and L&D reporting.
• Excellent written and interpersonal skills.
• Robust collaborative team player.
• Output oriented and business focused.
• IT literacy and ability to quickly gain knowledge of new technology.

Responsibilities

• Manage and update learning and development training records.
• Design and implement ABM training programs.
• Deliver operational training and provide feedback.
• Collaborate with stakeholders to enhance the training syllabus.
• Handle communications and relationships with clients.

Skills

Performance Testing

Organizational skills

Classroom Experience

Learning Technology

Instructional Design

Customer Support

IT Service Management

LMS

Software Testing

Training & Development

Adobe Captivate

Public Speaking

Job description

Description

LOCATION : Manchester Airport

SHIFT PATTERN : any 5 in 7 40 hours per week

SALARY : Competitive

If you require any additional support or adjustments during the recruitment process please dont hesitate to contact our Recruitment Department at Were here to help!

This rolehas the ability todirectly impact business performance through interventions and initiatives that will impactABMemployees at Operational and Supervisory level.

Main accountabilities include :

• Ensuringthe learning and development training records and Skills Matrices are properlyinput and updated.
• Designingimplementationandcompletion of ABM trainingprogrammes.
• Ensuringappropriate policies processes and manuals are incorporated intooperationaltraining material to ensure our operational employees are trained to carry out their job function.
• Deliver operational training inclusive ofon the jobtraining and provide feedback andadditionalsupport to address any areas of low performance.
• Createamendand deliver courses complete with associated paperwork lesson plans exercises all in line with the necessary regulated bodies CAA / DFT
• Collaborating with internal and external stakeholders tofacilitatenew learning techniquesupgradesand enhancements to our training syllabus.
• Supportthe developmentand implementationofdigital learninginnovation.
• Identifyingsynergies with our customers and the business units to ensure best practice and a consistent approach to learning.
• Ensure effective communications within the operations team including regular meetings to share training delivery plans and compliance figures.
• Establish andmaintaingood relationships and lines of communication with clients andairlines.
• Promote a culture of service excellence andmaintaina professional image both personally and corporately champion legendary service

People Management

• Effectively manage coach and mentor teammembersto meet service level agreements.
• Maintain staff discipline and conformance with Company and regulatory requirementsutilizingthe Company disciplinary process where necessary.
• Ensure all paperwork is managed and processed in line with GDPR (general data protection regulation)

Qualifications and Experience

• Strong working knowledge of Learning within Aviation.
• Knowledge and familiarity of Safety Operational Compliance protocols.
• Experience inmanaging the full training cycle.
• Knowledgeand experienceoflearningsystemsand L&D reporting.
• Excellentwritten and interpersonal skills.
• Robust collaborative team player with the ability to engage at all levels.
• Output orientated and business focused.
• IT literacy and ability to quickly gain a working knowledge ofnew technology.
• Carry out any reasonable task requested by the management team. This description is an outline of theroleand it is expected that keytaskwill vary with the demand of our client and operation base.

Benefits

Were proud to offer a great range of benefits including :

• 24 / 7 GP : Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work our innovative employee app where you can find :
• Perks : discounts gift cards cashback and exclusive offers
• Life : Search for resources and tools on topics ranging from family and life to health money and work
• Support : Online chat or telephone service for urgent support in a crisis

New Staff Rail Discount Scheme

The new scheme provides a 25% discount for airport workers on travel within the Staff Travel Area on journeys starting or ending at Gatwick Airport Station. Tickets can now be purchased online via a dedicated website for airport staff.

About ABM

ABM (NYSE : ABM) is one of the worlds largest providers of integrated facility engineering and infrastructure solutions. Every day over 100000 team members deliver essential services that make spaces cleaner safer and efficient enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate aviation mission critical and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter more connected spaces ABM is investing in the future to meet evolving challenges and build a healthier thriving world. ABM : Driving possibility together.

For more information visit.

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age disability gender reassignment sex marriage and civil partnership status pregnancy and maternity status race religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.

Required Experience

IC

Key Skills

Performance Testing,Organizational skills,Classroom Experience,Learning Technology,Instructional Design,Customer Support,IT Service Management,LMS,Software Testing,Training & Development,Adobe Captivate,Public Speaking

Employment Type

Full Time

Experience

years

Vacancy

1