Toilet Attendant

Plymouth City Council; Plymouth; On-site; GBP 22,000 - 24,000; Full time

Job summary

A local government authority in Plymouth is looking for motivated toilet attendants to ensure cleanliness and service quality in public facilities. The role requires flexibility and a focus on customer service, working shifts from Wednesday to Saturday between 6:00 and 20:00. Candidates must hold a full driving licence and possess strong teamwork skills. This position highlights the council's commitment to equality and flexibility in work arrangements.

Qualifications

• Highly experienced customer-focused individuals.
• Full driving licence required.
• Ability to report faults on the Councils Firmstep portal.

Responsibilities

• Cleaning public toilets and changing rooms to a high standard.
• Opening and closing buildings including managing alarm systems.
• Respond to call outs when incidents occur.

Skills

Customer service orientation

Flexibility

Teamwork

Attention to detail

Job description

Overview

Plymouth City Council is now recruiting for motivated and enthusiastic toilet attendants to work in various locations across our corporate estate. We are seeking highly experienced customer-focused individuals with a wish to succeed and a willingness to work within a team in a challenging/busy environment. You will be the eyes and ears for the department dealing with customer’s questions on a regular basis.

Our toilet attendants work in various locations across the City, which all have a different focus and customer base. This will require the ability to be flexible and able to adjust to the needs of our service users.

Responsibilities

• Cleaning of public toilets and changing rooms to a high standard.
• Opening and closing buildings as required including managing the alarm systems
• Respond to call outs when incidents occur or are reported
• Ability to report faults on the Councils Firmstep portal.
• Being able to get to various sites within a specified time, full driving licence required

The public toilets are open 363 days a year and the team work on a shift rota including weekends.

Role Details

We currently have a 37-hour vacancy for working Wednesday to Saturday. Candidates will be required to complete shifts between 6:00 and 20:00. Working arrangements will be discussed at interview. Please see attached role profile for information.

Employer Flexibility and Equality

We are a flexible employer and provide a variety of working arrangements tailored to the needs of each role.

Plymouth City Council is an equal opportunities employer. All applicants will be considered for employment regardless of age, care experience, disability, gender reassignment, marriage/civil partnership, pregnancy/maternity, race, religion/belief, sex or sexual orientation.

As part of our commitment to promoting equality we offer guaranteed interviews to those who meet the essential criteria and are considered disabled, care experienced or are an Armed Forces Service Leaver within the last two years.

Please note, this role is not eligible for visa sponsorship and we can only consider applicants with existing right to work in the UK.

If you would like to discuss this opportunity then please speak to Ben Scott on 01752 304505.

Closing date: Sunday 5 October