Temporary Operations Support Specialist - Education Tech

Office Angels; Greater London; On-site; GBP 60,000 - 80,000; Part time

Job summary

A dynamic organization in the tech sector is looking for a Temporary Operations Support Specialist to join the team on a full-time and temporary basis. The role involves reviewing candidate applications, managing queries, and ensuring efficient enrolment and compliance processes. Ideal candidates will have experience in administrative roles, strong attention to detail, and excellent communication skills. Join a supportive environment where you're encouraged to develop professionally and contribute to impactful initiatives.

Benefits

Professional development opportunities

Supportive work environment

Collaborative team

Qualifications

• Experience in education administrative role is preferred.
• Technical aptitude for navigating various systems.
• Ability to manage multiple tasks efficiently.

Responsibilities

• Review candidate applications and gather missing information.
• Respond to candidate queries per Service Level Agreements.
• Support the enrolment process and data management.

Skills

Attention to detail

Organizational skills

Communication skills

Proactive approach

Tools

Google Sheets

Job description

Temporary Operations Support Specialist (Tech Industry)

Our client, a dynamic organisation in the technology sector that upskills candidates on behalf of over 1,500 companies in AI and Tech, is seeking a detail‑oriented Administrative Assistant to join their operations team on a full‑time temporary basis during their peak period.

Position Details

• Job Title: Temporary Operations Support Specialist
• Contract Type: Temporary
• Start Date: Friday 30th January
• End Date: Friday 6th March
• Pay: £18 - £20 p/h

Key Responsibilities

• Candidate Assessment: Rigorously review candidate applications against programme criteria and carry out any required follow‑ups to gather missing information.
• Query Management: Respond to candidate queries in a professional and timely manner, ensuring all communication aligns with agreed Service Level Agreements (SLAs).
• Enrolment & Onboarding: Support the end‑to‑end enrolment process, ensuring all system setup and on boarding tasks are completed accurately and efficiently.
• Funding & Compliance: Ensure the correct upload, management, and reconciliation of candidate information to meet UK government funding requirements.
• Tactical Execution: Handle high‑volume administrative tasks including data entry, record auditing, documentation checks, and system updates.
• Data Integrity: Proactively identify and resolve candidate blockers to prevent delays in programme start dates.
• Team Flexibility: Provide additional capacity across different areas of the operations team as priorities shift during the peak period.

What We're Looking For

• Previous experience in a learner/education administrative role is highly desirable.
• Technical aptitude: Comfortable navigating different systems and platforms, including experience using Google Sheets for data tracking.
• Strong attention to detail – spot missing documents and ensure everything is in order.
• Exceptional organizational skills – manage multiple tasks and priorities with ease.
• Excellent communication skills – reach out to applicants and collaborate with the team.
• Proactive approach – take the initiative to streamline processes and enhance our application workflow.

Why Join Us

• A supportive and enthusiastic work environment.
• Opportunities for professional development in the tech and education sectors.
• Collaborate with a passionate team dedicated to making a difference.

How to Apply

If you're excited about this opportunity and believe you have what it takes to excel in this role, please submit your resume and a brief cover letter outlining your relevant experience.

Email your CV to: (url removed)

Equal Opportunities

Office Angels is an equal opportunities employer. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

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