Telesales Person - Car Parts

Glen Callum Associates Limited; Newcastle upon Tyne; On-site; GBP 29,000 - 35,000; Full time

Job summary

A dynamic Motor Factor in the UK is looking for an Internal Car Parts Sales Advisor. In this telephone-based role, you will assist customers with their automotive parts needs, manage orders, and ensure timely fulfillment. The ideal candidate should have solid knowledge of car parts, exceptional telephone communication skills, and be able to work collaboratively in a team. The position offers a salary of up to £35K, along with bonuses and benefits.

Benefits

Bonus

Pension

28 Days Annual Leave

Qualifications

• Solid knowledge of car parts and accessories.
• Experience in a Motor Factor environment is a distinct advantage.
• Proficiency in email, Word, Excel.

Responsibilities

• Advise customers over the phone on the sale of car parts.
• Process orders through automated systems.
• Manage stock levels to ensure fulfillment efficiency.

Skills

Knowledge of car parts and accessories

Exceptional telephone manner

Strong communication skills

Team collaboration skills

Tools

MAM software

Excel

Word

Job description

Overview

Telesales Person – Car Parts

We are a dynamic and growing Motor Factor specialising in a wide range of car parts, accessories, and automotive products. We are looking for a dedicated Internal Car Parts Sales Advisor / Telesales Professional to join our friendly and supportive team. This is a telephone-based, non-customer-facing role where you’ll assist customers over the phone with their automotive parts needs, providing expert advice and ensuring timely order fulfilment.

Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington

Salary: Up to £35K Basic + Bonus + Pension + 28 Days Annual Leave (Inc. BH)

Key Responsibilities

• Advise customers over the phone on the sale of car parts, accessories, and specialist automotive products.
• Process orders through automated systems and ensure accurate dispatch.
• Manage stock levels to ensure orders are fulfilled efficiently.
• Work closely with the team to achieve sales targets and maintain excellent customer service.
• Provide support across other areas of the business as needed.

Ideal Candidate

• Experience: Solid knowledge of car parts and accessories.
• Motor Factor Background: Experience in a Motor Factor environment is a distinct advantage.
• Computer Literate: Proficiency in email, Word, Excel; experience with MAM software is advantageous.
• Customer Service: Exceptional telephone manner and strong communication skills.
• Team Player: Able to collaborate and support colleagues as required.

How to Apply

To apply for this exciting role, please send your CV to Robert Cox at Glen Callum Associates Ltd at [e-mail] or call 07398 204832 for more information.

Job Ref: 4241RCA