Technical Trainer - Stoke on Trent

OSI Systems, Inc.; Stoke-on-Trent; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading detection technology firm is seeking a Technical Trainer to deliver high-quality training across the UK and EU. This multifaceted role involves both classroom and hands-on instruction on diverse products. Applicants should possess a Bachelor’s in Engineering and at least 3 years of relevant training experience. The position includes international travel and flexibility across time zones.

Qualifications

• 3+ years of experience delivering technical training in classroom and hands-on settings.
• Ability to facilitate hands-on learning effectively.
• Willingness to travel internationally.

Responsibilities

• Deliver technical training to customers and distributors.
• Conduct training sessions in the UK, EU, and internationally.
• Review and update training materials.

Skills

Technical training delivery

Strong verbal communication

Project management

Presentation skills

Education

Bachelor’s degree in Engineering

Job description

Overview

Rapiscan Systems is a global leader in detection technology, delivering advanced cargo and vehicle inspection systems for ports, borders, military installations, high-threat facilities, and checkpoints. Our solutions help combat terrorism, drug smuggling, illegal immigration, and trade fraud. With a wide range of scanning configurations using low-, medium-, and high-energy X-ray technologies, we tailor our systems to meet diverse security needs. Our commitment to imaging excellence, innovative design, and uncompromising quality ensures best-in-class performance, reliability, and user satisfaction.

This role will be based at the Stoke site with UK/EU travel

Role Summary

We are seeking a Technical Trainer to deliver high-quality operator and service training across the UK and EU, with occasional global assignments. This role involves both classroom-based and hands-on instruction across a broad portfolio of Rapiscan products and technologies.

Responsibilities

• Deliver technical training to customers, distributors, and internal service personnel.
• Conduct training sessions in the UK, EU, and other international locations as needed.
• Maintain up-to-date knowledge of Rapiscan products and technologies to ensure effective knowledge transfer.
• Review and update training materials, including user manuals and presentations.
• Manage training records, student feedback, and related administrative documentation.
• Collaborate effectively within a diverse, team-oriented environment.
• Apply strong project management and presentation skills to resolve complex issues.
• Provide ongoing feedback on training improvements and customer insights.

Qualifications

• Bachelor’s degree in Engineering or equivalent experience.
• Minimum of 3 years’ experience delivering technical training in both classroom and hands-on settings.
• Strong verbal and written communication skills, with a focus on engagement and clarity.
• Demonstrated ability to facilitate hands-on learning effectively.
• Willingness and ability to travel internationally and obtain necessary travel documentation.
• Flexibility to work across time zones, including attending early morning or late-night virtual meetings.
• Commitment to reporting quality issues and contributing to continuous improvement.