Technical Account Manager

AIM Fresh Resourcing Partners Ltd; England; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading fresh produce company is seeking a Technical Account Manager to manage key product categories. The role involves working with retail customers to ensure product quality and compliance, while also collaborating with suppliers for consistent supply and innovation. Ideal candidates will have experience in Fresh Produce account management, strong communication skills, and the ability to thrive in a fast-paced environment. This UK-based position offers a fantastic opportunity to influence customer satisfaction and supplier performance.

Qualifications

• Proven experience in Fresh Produce and retail account management from a technical perspective.
• Strong understanding of product specifications, quality standards, and supplier management.
• Highly professional, approachable, and dynamic with excellent communication skills.

Responsibilities

• Build and maintain strong relationships with retail customers, growers, and suppliers.
• Monitor, communicate, and resolve quality issues and complaints.
• Manage technical documentation and customer specifications for product categories.
• Collaborate with cross-functional teams for new product development.
• Capture competitor activity and market insights.

Skills

Fresh Produce knowledge

Account management

Communication skills

Organisational skills

Job description

Are you passionate about Fresh Produce and building strong relationships with both retail customers and suppliers?

We are seeking a Technical Account Manager to take ownership of key product categories. In this role, you will work directly with retail customers to manage product quality, compliance, and technical requirements, while also collaborating with growers and suppliers to ensure consistent supply, innovation, and continuous improvement.

This is an exciting opportunity for a highly organised, professional, and approachable individual who enjoys working with people at all levels and thrives in a fast-paced environment. While there is no team management responsibility, you will have full accountability for your categories and the opportunity to influence both customer satisfaction and supplier performance.

Technical Account Manager Key Responsibilities

• Build and maintain strong relationships with retail customers, growers, and suppliers to ensure product quality and specifications are met
• Monitor, communicate, and resolve any quality issues, complaints, or rejections with clear recommendations and action plans
• Manage technical documentation, due diligence, and customer specifications for assigned product categories
• Collaborate with cross-functional teams to support new product development and drive innovation
• Capture competitor activity and market insights to inform product and category strategies
• Ensure sustainability, ethical, and technical standards are met across suppliers and product lines

Technical Account Manager Key Requirements

• Proven experience in Fresh Produce and retail account management from a technical perspective
• Strong understanding of product specifications, quality standards, and supplier management
• Highly professional, approachable, and dynamic, with excellent communication and organisational skills
• Comfortable working independently, managing multiple stakeholders, and thriving in a fast-paced, varied role
• Ambitious and motivated, with a desire to make a significant impact and grow within the business

This is a fantastic opportunity to join a forward-thinking team, combining retail customer management with supplier collaboration, technical expertise, and commercial insight. The role offers variety, responsibility, and the chance to make a real difference while building a long-term career.

This is a UK-based position. Applicants must have the legal right to work in the UK. Evidence of this right will be requested prior to interview, if applicable.