Team Manager - Service Manager

Social Care 2 Recruit; Tyseley; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading support services provider is seeking a Team Manager - Service Manager for their Birmingham location. The role involves managing a team, ensuring the delivery of high-quality, person-centered care, and maintaining compliance with regulatory standards. Ideal candidates will have experience in a similar management role, with strong communication skills and the ability to motivate a team. Opportunities for professional development, competitive salary, and inclusive work environment offered.

Benefits

Competitive salary based on experience

Comprehensive training and development opportunities

Supportive and inclusive work environment

Opportunities for career progression

28 days of annual leave including bank holidays

Qualifications

• Previous experience in a leadership or management role in a similar setting.
• Strong knowledge and understanding of the needs of adults with learning disabilities and mental health needs.
• Excellent communication and interpersonal skills.
• Ability to manage and motivate a team effectively.
• Good understanding of regulatory requirements and quality standards.
• Strong organizational and time-management skills.

Responsibilities

• Manage a team of support staff, including recruitment, training, and performance management.
• Ensure delivery of person-centered care and support to service users.
• Develop and maintain positive relationships with service users and stakeholders.
• Monitor compliance with regulatory standards and company policies.
• Manage budgets and resources effectively.
• Participate in on-call duties as required.

Skills

Leadership in a similar setting

Knowledge of learning disabilities

Excellent communication skills

Team management

Understanding of regulatory requirements

Time-management skills

Proficiency in Microsoft Office

Education

NVQ Level 5 in Health and Social Care or equivalent

Job description

Overview

Position: Team Manager - Service Manager

Location: Birmingham, UK

Type: Permanent, Full-time

Company Overview: We are a leading provider of supported living services for adults with learning disabilities and low level mental health needs. With a focus on promoting independence and improving quality of life, we are dedicated to providing person-centered care and support to our service users. We are currently seeking a highly motivated and experienced individual to join our team as a Team Manager - Service Manager for our Birmingham location.

Responsibilities

• Manage a team of support staff, including recruitment, training, and performance management
• Ensure the delivery of person-centered care and support to service users
• Develop and maintain positive relationships with service users, their families, and other stakeholders
• Monitor and maintain the service's compliance with regulatory standards and company policies
• Manage budgets and resources effectively to ensure the smooth running of the service
• Participate in on-call duties as required
• Contribute to the development and implementation of service improvement plans
• Act as a role model for the team and promote a positive and inclusive work culture

Requirements

• Previous experience in a leadership or management role in a similar setting
• Strong knowledge and understanding of the needs of adults with learning disabilities and mental health needs
• Excellent communication and interpersonal skills
• Ability to manage and motivate a team effectively
• Good understanding of regulatory requirements and quality standards
• Strong organizational and time-management skills
• Proficient in Microsoft Office and other relevant software
• NVQ Level 5 in Health and Social Care or equivalent (desirable)

What We Offer

• Competitive salary based on experience
• Comprehensive training and development opportunities
• Supportive and inclusive work environment
• Opportunities for career progression within a growing organization
• 28 days of annual leave (including bank holidays)

If you are passionate about making a positive difference in the lives of vulnerable adults and have the required skills and experience, we would love to hear from you. Apply now to join our dedicated team in Birmingham as a Team Manager - Service Manager