Team Leader - Cardiff £13.73 p/hr+£290 car p/m

Retail Limited; Cardiff; On-site; GBP 60,000 - 80,000; Full time

Job summary

A retail company in Cardiff seeks a Team Leader to manage teams of up to 60 stock counters at various client sites. This role requires delivering exceptional customer service, adhering to procedures, and ensuring accurate stock counts. Candidates should possess a Full Driving License and outstanding communication skills. The job involves travel and working unsociable hours, including evening and night shifts. Full training will be provided, alongside progression opportunities and paid holiday.

Benefits

Paid holiday

Progression opportunities

Expenses paid

Overseas opportunities

Stream benefit for wage access

Qualifications

• Outstanding customer service skills.
• Ability to communicate effectively with all levels of personnel.
• Basic IT skills.

Responsibilities

• Ensure correct procedures and processes are followed.
• Deliver exceptional customer service standards.
• Complete stock counts accurately and within the given time frame.

Skills

Outstanding customer service skills

Ability to communicate effectively

Basic IT skills

Manage time effectively

Ability to remain focused under pressure

Education

Full Driving License

Job description

Team LeaderSalary: £13.73 inclusive of holiday pay (£12.25 per hour + £1.48 holiday pay)

Location

Cardiff

Overview

As a Retail Shift Leader you will take accountability for managing teams of up to 60 stock counters, delivering the end-to-end stock taking service while on our client's sites. Shifts vary in length; you will be required to travel to a different client site each day and may occasionally be expected to stay away from home. Days: Monday - Sunday (Up to 5 days in a 7-day working pattern, with flexibility in the working days per week if required). Hours of Work: Evening/Night shifts.

Responsibilities

• Ensure correct procedures and processes are followed.
• Deliver exceptional customer service standards on all sites.
• Complete stock counts accurately and within the given time frame.
• Monitor and improve team productivity where possible.

Qualifications

• A Full Driving License.
• Outstanding customer service skills.
• Ability to communicate effectively with all levels of personnel.
• Basic IT skills.
• Ability to remain focused when under pressure.
• Manage time effectively and work without immediate supervision.
• Willingness and ability to travel.

Benefits

• Full time / permanent salaries available.
• Expenses paid.
• Progression opportunities.
• Paid holiday.
• Overseas opportunities.
• Colleagues will be offered a benefit called Stream, which enables colleagues to track, save and access up to 50% of their wages prior to pay day, along with financial advice to support financial wellbeing.
• Full training in our systems and client procedures will be provided.

Additional Information

This role will involve working unsociable hours, including early mornings or night shifts. As such, we are unable to hire anyone under the age of 18 years.