Switchgear Field Service Engineer

-; Birmingham; On-site; GBP 80,000 - 100,000; Full time

Job summary

A global leader in electrical solutions is seeking a Switchgear Field Service Engineer in Birmingham, UK. This role involves providing expert on-site support for customers, maintaining and troubleshooting switchgear systems. The ideal candidate will have an electrical engineering degree and extensive experience in field service. Various benefits, including a competitive salary and flexible working, are offered. Join our recognized team to contribute to impactful projects that electrify the world sustainably.

Benefits

Competitive salary

25 days annual leave

Flexible benefits scheme

Employee Assistance Programme

Company car or business appropriate vehicle

Private medical cover

Generous bonus scheme

Qualifications

• Degree in electrical engineering or equivalent experience in power systems.
• 3+ years of experience in field service or switchgear maintenance.
• Strong technical knowledge of switchgear and diagnostics.

Responsibilities

• Plan and execute field service work on switchgear and related equipment.
• Troubleshoot equipment failures and ensure issues are resolved correctly.
• Collaborate with customers to identify operational improvement opportunities.

Skills

Electrical engineering

3+ years in field service

Strong technical knowledge of LV/MV switchgear

Communication skills

Risk assessment

Education

Electrical engineering degree or equivalent

Job description

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to: Service Team Leader

As a Switchgear Field Service Engineer, you will deliver expert on‑site support for ABB customers by maintaining, troubleshooting, and optimizing LV/MV switchgear systems. You will ensure high‑quality service execution, strengthen customer relationships, and contribute to operational improvements that enhance safety, reliability, and performance.

Our Team Dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

What's in it for you?

We want you to bring your full self to work - your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

Your Role and Responsibilities

In this role, you'll help run what runs the world, by taking on meaningful work that drives real impact.

• Plan and execute field service work on switchgear and related equipment, ensuring delivery in line with customer orders and expectations.
• Troubleshoot equipment and process failures, recommend corrective and preventive actions, and ensure issues are resolved "first time right."
• Collaborate with customers on‑site to identify operational improvement opportunities and communicate them to the ABB account team.
• Prepare service documentation, reports, and material lists, ensuring all service activities meet ABB quality and safety standards.
• Coach and guide Associate Technicians and Associate Engineers; support training for colleagues and customers when needed.

Qualifications for the Role

• Electrical engineering degree or equivalent relevant experience in power systems, electrical distribution, or related field
• 3+ years of experience in field service, switchgear maintenance, power distribution equipment, or industrial electrical systems
• Strong technical knowledge of LV/MV switchgear, diagnostics, testing tools, and field service practices
• Ability to work safely, apply risk assessment, and follow established safety and environmental procedures
• Mindset to innovate, take ownership, and drive continuous improvement
• Strong communication skills with ability to build customer trust and deliver excellent service
• Full UK driving licence (or relevant local requirement)

Benefits

• Competitive salary
• 25 days annual leave plus bank holidays
• Competitive contributory pension scheme
• Life assurance
• Flexible benefits scheme (includes options to buy/sell holidays, health checks, dental, eye care, gym memberships, cycle to work, gadget discounts and more)
• Internal mobility opportunities, mentorships & access to projects globally
• Employee Assistance Programme
• Generous employee referral scheme
• Company car or business appropriate vehicle
• Flexible working
• Private medical cover
• Generous bonus scheme

For the 5th consecutive year ABB UK has been recognised as a Top Employer in the UK. Being certified as a Top Employer showcases an organisation's dedication to a better world of work and exhibits this through excellent HR policies and people practices.

More about us

Electrification provides leading electrical distribution and management technologies, solutions and services to electrify the world in a safe, smart and sustainable way. The portfolio includes medium‑ and low‑voltage electrical components, switchgear, digital devices, enclosures, and circuit breakers, among others. With our products, solutions and services, we collaborate with customers to improve power delivery and security, enhance energy management, efficiency and operational reliability, as we seek to achieve a low carbon society.

Work model: Onsite / Field Based #LI-Remote

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.