Supervisor - Salisbury (16 hours)

RITUALS COSMETICS UK LIMITED; Salisbury; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading cosmetics company is seeking a Rituals Expert for their new store in Salisbury. As a key member of the management team, you will mentor Rituals Advisors and ensure customers have an exceptional experience. You should possess prior supervisory experience in retail and a strong customer service mindset. The role offers extensive training opportunities, a competitive bonus scheme, and various wellbeing initiatives. Join a team that values connection, professionalism, and dynamism.

Benefits

Training and development opportunities

Competitive bonus scheme

Rituals employee discount

Quarterly product allowance

Numerous wellbeing initiatives

Company & Team Events

Qualifications

• Prior experience as a supervisor or Team Leader within retail or hospitality.
• Strong motivation to reach performance targets.

Responsibilities

• Mentor and support Rituals Advisors to enhance customer experience.
• Interact directly with customers to ensure an optimal customer experience.

Skills

Customer service mentality

Team player work ethic

Decision making skills

Problem-solving skills

Organised and structured

Job description

Share your talents

This position is for our brand new store opening in Salisbury!

Address: OLD GEORGE MALL, SALISBURY

As a Rituals Expert, you’re part of our in‑store management team. You are a master of the Rituals feel good experience with the product expertise to match. You are a true brand ambassador, listening to our customers’ needs and at the same time, you are a role model and mentor to our Rituals Advisors.

Being a Rituals Expert means being a lead sales advisor with ambitions of expanding your professional skill set in luxury retail and cosmetics!

You’ll be working alongside your Store Manager, Assistant Store Manager and Rituals Advisors to reach your personal goals and goals for your store. You’ll interact directly with customers to ensure an optimal customer experience and you’ll mentor and support Rituals Advisors.

Bring all of you

High on energy, low on ego and with a little bit of humour!

You are ‘one of a kind’ because your ability to mentor your team members and connect with customers, so everyone feels at home in our stores. In addition, as Rituals Expert, you are professional and excited about our brand and know how to share that excitement with your team members and our customers!

On top of that, you have:

• Prior experience as a supervisor or Team Leader within retail or hospitality.
• Strong motivation to reach performance targets.
• A customer‑service mentality and team‑player’s work ethic.
• Decision making and problem‑solving skills.
• Eye for detail, organised and structured.

Benefits of working at Rituals

• Training and development opportunities
• Competitive bonus scheme
• Rituals employee discount
• Quarterly product allowance
• Numerous wellbeing initiatives and EAP
• Company & Team Events