Supervisor

Leman Street Tavern; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A community-focused city pub in London is seeking a passionate Supervisor to join the team. You will be responsible for delivering exceptional customer service and training staff to ensure customer satisfaction. This role offers opportunities for ongoing development in a friendly environment and includes benefits such as free meals, weekly pay, and holiday entitlement. Join us to be part of our supportive family atmosphere!

Benefits

Access to Career Pathway and training courses

Free meals

Weekly pay

28 days holiday per year

Discounts in Young's Pubs

Company Pension Scheme

Qualifications

• Passion for delivering exceptional customer service.
• Ability to train and develop team members.
• Responsible key holder for safety and shift leadership.

Responsibilities

• Deliver exceptional customer service consistently.
• Build rapport with customers and team.
• Lead shifts safely and effectively.

Skills

Exceptional customer service skills

Ability to build rapport with customers

Passion for training and developing team

Leadership skills

Job description

Descripción

Supervisor

Welcome to LST Located in the heart of Aldgate East, we’re the city pub that meets the east. Our cosy decor compliments our amazing & homely classic dishes. We are known to serve the best fish & chips this side of the Bank and our selection of beer, wine and cocktails is to die for!

We source only the freshest ingredients, the best British meat & fish and the result is our signature seasonal menu. Strong believers of food made to share, our chefs created tasty platters and pub classics that go well with any tipple!

Our team is at the heart of everything we do here, so come and join the family.

What We Offer Our

Supervisors :

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
• Company Pension Scheme

What we look for in a Supervisor :

As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.