Student Support Adviser, 7 hours per week (Friday), Term Time Only, Permanent

eTeach UK Limited; North East; On-site; GBP 25,000 - 35,000; Full time

Job summary

An educational organization in the UK is seeking a mentoring professional to provide pastoral support to students. The role involves addressing personal and academic challenges faced by students. Responsibilities include developing mentoring relationships and providing immediate support in crisis situations. The ideal candidate should have experience in student support and possess strong communication skills.

Qualifications

• Experience in mentoring or supporting students.
• Ability to address students' personal and academic issues.
• Strong communication and organizational skills.

Responsibilities

• Plan and deliver mentoring and pastoral support for students.
• Develop and manage mentoring relationships to address identified needs.
• Provide immediate support to students in crisis.

Job description

Purpose of the job

To plan and deliver mentoring and pastoral support for students in a professional way in order to remove barriers to learning in relation to behaviour, motivation, aspirations and academic achievements.

Principle accountabilities

1. Responsible for a case load of students identified at risk of not completing / not achieving their learning aims through individualised and targeted support.
   • Assess and prioritise referrals according to need.
   • Help students to identify personal, community, family and college-based issues which are having an adverse effect on them
   • Develop and manage mentoring relationships to address identified needs
2. Provide immediate and first line support to students who may be in crisis or whose behaviour may cause concern, referring to internal staff and external agencies as appropriate.
3. To support students individually or in groups in their social and emotional development.
4. To support students through personal difficulties and to support their learning outside of teaching time where this is required, to ensure they are retained and achieve their learning goals
5. Support the tutorial process by assisting students to meet deadlines and targets in collaboration with tutors and other curriculum staff
6. Follow up any issues affecting attendance and punctuality of identified students and, in liaison with vocational staff, provide appropriate support to enable them to return to college and continue on course
7. Facilitate communication and organisation with internal staff and external agencies for students with pastoral, health and other support needs (eg parents/carers, and staff ALS, safeguarding, counselling, housing, substance misuse teams, SHIPs, CAMHS)
8. Responsible for the operation of additional services such as C-Card sign-up and distribution and support other activities to promote health and wellbeing activities and events.
9. Assist with admissions, transition (with multi-agency working where appropriate), enrolment and induction/initial assessment.
10. Administration in relation to the service, contributing to the collation of reports, statistics, etc.
11. Participate in quality assurance activities and participate in team/other meetings, including attendance at vocational course team meetings.
12. Ensure that all students have access to appropriate support irrespective of their individual needs and personal circumstances
13. Comply with college policies, procedures and quality assurance systems
14. Undertaken any other reasonable duties as may be assigned by the line manager.