Store Team Leader: Customer Experience & Growth

M&S; Aberdeen City; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading UK retailer is seeking a proactive leader to enhance customer service and drive profitability in our Aberdeen City store. The role includes implementing retail plans, developing team talent, and ensuring a safe shopping environment. The ideal candidate should demonstrate strong leadership skills, the ability to analyze data for improved customer experiences, and flexibility under pressure. Join us to redefine retail and make a significant impact in a dynamic team setting. Exciting opportunities await!

Qualifications

• Ability to lead a team to deliver excellent customer service and KPIs.
• Good level of digital capability with all systems.
• Ability to plan and review operational requirements.

Responsibilities

• Support growth and profitability through implementing the retail plan.
• Recruit and develop talent within the team.
• Ensure a safe and legal store environment.

Skills

Customer service

Team leadership

Data analysis

Flexibility

Communication

Job description

A leading UK retailer is seeking a proactive leader to enhance customer service and drive profitability in our Aberdeen City store. The role includes implementing retail plans, developing team talent, and ensuring a safe shopping environment. The ideal candidate should demonstrate strong leadership skills, the ability to analyze data for improved customer experiences, and flexibility under pressure. Join us to redefine retail and make a significant impact in a dynamic team setting. Exciting opportunities await!