Store Supervisor

FOOTASYLUM; Cardiff; On-site; GBP 25,000 - 30,000; Full time

Job summary

A retail company in Cardiff is hiring a Full-Time Store Supervisor to oversee retail staff and ensure an excellent customer shopping experience. The ideal candidate should have a passion for fashion retail, experience managing teams, and strong communication skills. Opportunities for training, support, and career progression are available. This role encourages independent work and teamwork in a fast-paced environment.

Qualifications

• Experience in managing and motivating a team of Sales Assistants.
• Ability to work independently and as part of a team.
• Efficient and highly organised.

Responsibilities

• Oversee Retail staff’s work in the Store environment.
• Assist customers when needed and solve problems at a day-to-day level.
• Support the Store Manager to maximise sales.

Skills

Passion for Fashion Retail

Team management and motivation

Strong verbal and written skills

Ability to work in a fast-paced environment

Customer-focused attitude

Job description

Overview

We are hiring for a Full-Time Store Supervisor to join one of our exciting stores based in Cardiff. There’s an established team in place, and you will be working directly with them to help create the best customer shopping experience possible. Footasylum is a business that believes in our front-end retail staff.

Responsibilities

• The primary function of a Supervisor is to oversee Retail staff’s work in the Store environment. You will be in charge of monitoring employee activity, solving problems at a day-to-day level and assisting customers when needed.
• You will be working in a thriving store and day to day your tasks will be different. Part of this will include supporting the Store Manager to ensure the team maximise sales, have a service-first mentality, adhere to best practices as per company expectations and overall ensure the shopping experience to our customers.
• We invest in our training and development; this role will include regular support, training and the tools to help you thrive and feel empowered on your journey with us.
• There is a track record of progression, support, and training within the company, with opportunities to progress upwards or into new roles within the business.

About you / Qualifications

• The successful candidate must have passion for Fashion Retail and our company ethos
• You will have ideally worked previously in Fashion Retail
• Experience in managing and motivating a team of Sales Assistants
• Be able to work independently, as well as part of a team
• Strong verbal and written skills
• Be able to work in a fast-paced environment
• Efficient and highly organised with a customer focused attitude

Diversity

We recognise and value the importance of diversity to help make sure we have lots of different perspectives when providing services to our colleagues and customers. Diversity helps us build a great service, which our customers will love. Diversity also means building happy teams full of people who want to learn and be inspired by each other and our different experiences.

Recruitment process

We review applications on an individual basis, and if we feel you would be a good fit we’ll invite you for a face-to-face chat about the role, and to see if we’re a good fit for you. We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you, and why you feel this is the opportunity for you.

Job details

• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Retail
• Seniority level: Not Applicable

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