Store Supervisor

The Yorkshire Trading Company; Berwick-upon-Tweed; On-site; GBP 60,000 - 80,000; Part time

Job summary

A family-owned retail business in Berwick-upon-Tweed is seeking a Retail Store Supervisor to assist in managing the store, ensuring great customer service, and supporting team training. Ideal candidates will have retail experience and a desire to maintain high standards. This part-time role offers competitive pay and additional benefits including annual leave and discounts.

Benefits

5.6 weeks annual leave (pro rata)

12.5% Discount after a 6 week induction

Workplace pension scheme

Qualifications

• Previous experience in a retail supervisory role is preferred but not essential.
• Knowledge of cashing up procedures is advantageous.

Responsibilities

• Assist the store manager in the day-to-day running of the store.
• Deputise in the absence of the Store Manager.
• Support in the management and training of retail colleagues.
• Work on store displays and stock rotation.
• Handle customer questions and issues.

Skills

Previous supervisory experience

Retail experience

Computer literate

Customer service

Job description

Due to continued growth we have an opportunity for a Retail Store Supervisor to join the team in our Berwick Store.

The position is based on:

• 32 Hours over 4 days, to include some weekends on a rota basis

The ideal candidate would benefit from being flexible as additional hours may be required at busy times.

Duties

• To assist the store manager in the day to day running of the store
• Deputise in the absence of the Store Manager (key holder)
• Support in the management and training of retail colleagues, including cashiers and the replenishment team working on the shop floor.
• Work on store displays / stock rotation and put away
• Keep up-to-date with all of our products, services and promotions.
• Handle customer questions, complaints, and issues
• Direct customers by escorting them to racks and counters suggesting items, delivering great, traditional customer service
• Contributes to the team effort by accomplishing related results as needed.
• Cashing up duties as and when required
• Ensure pricing is correct.
• Manage tidy time.

The list above is not exhaustive.

Qualifications

• The ideal candidate would ideally have previous supervisory / people management experience but this is not essential as training will be given, however some retail experience is required.
• Knowledge of cashing up procedures would be advantageous.
• Computer literate.
• The desire to achieve and deliver high standards.

If you're passionate about people and sales then we would love to hear from you.

Yorkshire Trading Company, are a growing family owned run business with 35 stores throughout Yorkshire, Lincolnshire & the North East; a busy ecommerce operation and Outdoor Events teams who trade nationwide.

Benefits

• 5.6 weeks annual leave (pro rata)
• 12.5% Discount after a 6 week induction period
• Work place pension scheme

Job Type

• Part-time, Permanent

Salary: £12.46 per hour