Store Operations Manager

PPG; Morecambe; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading decorating supply company is in search of a Store Operations Manager for the Morecambe location. This permanent role involves overseeing daily store operations, ensuring customer satisfaction, and leading a supportive staff team. Ideal candidates should have a background in management and customer service, with strong communication skills. Competitive salary with great benefits offered, alongside a focus on work/life balance and career progression.

Benefits

Competitive salary with yearly reviews

Commercial bonus scheme up to 20%

35 days annual leave

Generous pension contributions

Private healthcare plan

Staff discount on products

Wellbeing support program

Qualifications

• Desirable previous management or supervisor experience.
• Experience in a customer-facing environment is essential.
• Strong communication skills and positive customer focus required.

Responsibilities

• Oversee day-to-day running of the store.
• Serve customers in a friendly and professional manner.
• Follow stock management procedures effectively.

Skills

Management or supervisory experience

Customer-facing experience

Good communication skills

IT systems understanding

Flexibility towards working hours

Job description

Store Operations Manager

Johnstone’s Decorating Centre

Morecambe Store

Position Summary

We now have an exciting, permanent vacancy for a Store Operations Manager within our Architectural Coatings division. We’re looking for a customer focused individual to become a key member of our friendly and supportive team.

Why you’ll love working here…

• Competitive starting salary with yearly reviews
• Commercial bonus scheme of up to 20% of annual salary
• 35 days of annual leave, including bank holidays
• Guaranteed 39 hours pay per week with overtime or lieu time available
• Great work/life balance: Our stores are closed Saturday afternoons and Sundays, with no late evenings after 5pm!
• Generous company pension contributions
• Excellent career progression: We develop our people with online opportunities and the PPG Training Academy
• Fantastic company-funded private healthcare plan, with options to extend coverage to family members
• Generous staff discount on paint and decorating tools at Johnstone’s Decorating Centre
• Colleague recognition program that recognises and rewards our colleagues
• Inclusive and engaging workplace – We foster a culture of inclusion for all (Our engagement scores show it!)
• Colleague assistance programme for 24/7 wellbeing support and cycle to work scheme

A day in the life of…

As a Store Operations Manager, your responsibilities will include:

• Oversee the day to day running of the store, ensuring customers and staff have everything they need
• Serve customers on the trade counter and in store, in a friendly and professional manner.
• Undertake all required training to help you to confidently select the correct product for our customers’ needs and to promote our brand.
• Ensure your store always looks well-presented and clean.
• Follow stock management procedures by taking in deliveries and keeping the shelves full.

Key Skills…

• Previous management or supervisor experience desirable
• Previous experience in a customer facing environment
• Good communications skills with a positive customer focussed attitude
• Good understanding of IT systems
• Flexibility towards working hours and duties
• Driving license is desirable but not essential

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.

Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.