Store Host

Specsavers; Eltham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading optical company is seeking a Meet and Greet / Admin Assistant in Eltham. You will provide excellent customer service, manage bookings, and support patients in their journey through the store. The ideal candidate is organised, confident, and passionate about helping customers. This full-time position offers a starting salary of £26k, generous leave, and professional development opportunities.

Benefits

28 days annual leave plus birthday off

Pension contribution

Discounted benefits scheme

Annual subscription to the Headspace app

Confidential employee helpline

Outstanding clinical and professional development opportunities

Access to latest clinical technology

Regular team events

Qualifications

• Proactive and organised individual passionate about customer service.
• Confidence in communicating at all levels.
• Ability to adapt and work in a team.

Responsibilities

• Meet and greet customers into store.
• Book appointments and assist customers.
• Utilise IT systems and improve personal skills.

Skills

Organisational skills

IT skills

Time keeping

Customer service

Job description

Overview

So, you're an organised, proactive person, passionate about doing a great job and offering the best customer service? Sounds like you'd be a great fit here. As a Meet and Greet / Admin Assistant in Specsavers, you don't need to have previous admin experience; you just need to be prepared to create an outstanding service and environment for both our customers and team, making sure every patient receives the best care in our stores. We are looking for people with great organisational and IT skills, superb time keeping, a professional and friendly approach and confidence in communicating at all levels.

Responsibilities

• Meet and greet customers into store
• Booking appointments
• Explore customer needs thoroughly, and approach customers to offer assistance
• Utilise the IT systems as required
• Work to Specsavers Customer Service Standards
• Actively seek to improve your own skills and product knowledge

Store Host – Eltham

You will be a caring individual looking to start your career as a Store Host. We aren’t looking for people with years of experience and heaps of qualifications, just passionate, hardworking individuals ready to confidently welcome and help customers as they walk through our doors. Once you’ve found your feet as a Meet & Greet/Front of House, you can develop further with professional training and development in other business areas, supported by experienced Opticians and Technicians. Whatever your career aims, Specsavers can help bring them to life. We’re ready to hear from you if you are passionate, a great team worker and communicator, confident in using IT systems, and adaptable.

Based in Eltham, London.

What’s on offer

• Full time - 40 hours with weekend working
• Salary: Starting at £26k
• 28 days annual leave plus your birthday off
• No late nights
• Pension contribution
• Specsavers Perks - our discounted benefits scheme
• Annual subscription to the "Headspace" app
• WeCare - UK confidential employee helpline
• Outstanding clinical and professional development opportunities
• Access to latest clinical technology and equipment
• Regular team events and team building evenings