Storage Engineer

Berkeley Square IT; England; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading IT services provider in the United Kingdom is seeking a Senior IT Storage Specialist. Responsibilities include managing incidents, performing maintenance, and conducting storage monitoring. The ideal candidate will have in-depth knowledge of Dell EMC products, ITIL 4 qualification, and excellent troubleshooting skills. This role may involve onsite work with a focus on system performance and technology upgrades.

Qualifications

• In-depth knowledge of Dell EMC products.
• Practical experience in IT areas.
• ITIL 4 qualified with system change experience.
• Capable of learning new skills quickly.

Responsibilities

• Manage incidents through to resolution.
• Perform regular maintenance for systems.
• Conduct storage monitoring and upgrades.
• Rack and cable hardware and patch connections.

Skills

Expertise with Dell EMC products

Troubleshooting skills

Excellent communication skills

ITIL 4 qualification

General IT knowledge (servers, networks, security)

Job description

Overview

We are seeking a Senior IT Storage Specialist to join our team.

Responsibilities

• Manage incidents through to resolution
• Perform regular maintenance to ensure systems meet availability and performance standards
• Conduct storage monitoring
• Upgrade hardware, firmware, and software under Change Control protocols
• Rack and cable hardware
• Patch network connections

Working Conditions

• Based on customer site
• Part of a shift team that includes one Network Specialist, one Infrastructure Specialist, and one Storage, Database, and Security Tooling Specialist
• There are a total of five shift teams

Candidate Profile

• Experienced Storage Engineer with in-depth knowledge of Dell EMC products
• Practical experience in various IT areas, including servers, networks, security tools, and audio-visual equipment
• ITIL 4 qualified, with experience in implementing system changes via Change Control
• Eager and capable of learning new IT skills
• Excellent written and verbal communication abilities
• A strong analytical approach to troubleshooting