Step Up Operational Lead

8103 Rhenus Warehousing Solutions Lutterworth Limited; Nuneaton; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading logistics company in Nuneaton is seeking a warehouse manager to oversee staff performance and ensure stock accuracy. The ideal candidate should have excellent communication skills, computer literacy, and the ability to work under pressure. This role involves effective team management and ensuring compliance with safety standards.

Qualifications

• Proven ability to manage and follow through with customer queries.
• Ability to maintain stock accuracy and resolve discrepancies.
• Experience in effective team and performance management.

Responsibilities

• Build relationships across all areas of the business.
• Support and manage staff activities and queries.
• Ensure compliance with Health & Safety measures.

Skills

Computer literacy

Excellent English communication skills

Ability to work under pressure

Advanced IT skills

Tools

Microsoft Excel

Job description

Liaise and build relationships across all areas of the business.

Liaise with Commercial Team – the role will include working closely with the customer and our commercial teams to develop the current and future customer strategies.

Promote the culture for ‘Staff Engagement’ and ‘Continuous Improvement’.

Planning, monitoring and organising staff to achieve day to day activities.

Managing and following through with customer queries.

Ensure any activity logs are kept up to date.

Ensure all appropriate reports are completed accurately and in a timely fashion.

Ensure all employee activity is captured using warehouse shop floor data capture system.

Comply with all relevant Health & Safety measures.

Ensure warehouse housekeeping is maintained to 5S standards.

Conduct appropriate employee administration related tasks such as Return to work, investigations, holiday planning etc.

Provide solutions to team issues taking into account policies and ethical practices.

Effective performance management of staff including provision of timely and accurate performance reviews.

Promote and adhere to accident reporting, security and health and safety procedures.

Ownership of stock accuracy maintenance in your area: investigate and resolve any discrepancies in a timely manner.

Support stock takes - when requested (note this will typically include weekends from time to time).

Create and maintain a positive team culture and work ethic, encouraging involvement from all team members.

Must be flexible with working hours to suit business needs especially during peak

What You Bring:

Knowledge & Skills

Computer literacy is essential.

Excellent command of the English language, both written and spoken.

Accurate and reliable.

Able to work as part of a team as well as on their own.

Ability to work under pressure and to tight deadlines.

IT Skills, including advanced Microsoft/Excel.