Social Media & E-Commerce Co-ordinator

Chiltern Recruitment; Forty Green; On-site; GBP 60,000 - 80,000; Full time

Job summary

A design-led workplace interiors brand is seeking a Social Media & E-Commerce Coordinator to expand its online reach and maintain an engaging e-commerce presence. The role includes managing social media channels, updating product listings, and working closely with creative teams. Candidates should have proven experience in social media and strong copywriting skills. The position offers a competitive salary and a collaborative work environment.

Benefits

Competitive salary

Creative input into brand content

Opportunity for campaign planning

Qualifications

• Experience managing social media channels for a design or lifestyle brand.
• Strong copywriting skills with attention to detail.
• Confident using content management systems like Shopify.

Responsibilities

• Lead multi-platform social media activities.
• Upload and update products on the e-commerce platform.
• Monitor and report on performance metrics and trends.

Skills

Social media management

Copywriting

E-commerce management

Design software (Adobe Photoshop, Canva)

SEO knowledge

Tools

Shopify

Hootsuite

Google Analytics

Job description

This would ideally suit a post-graduate (entry level) who wants some experience and is willing to learn.

Location: Buckinghamshire (full-time, office-based with occasional travel to London)

A design-led workplace interiors brand, known for creating sustainable and functional products for modern environments, is seeking a talented Social Media & E-Commerce Coordinator to help expand its online reach and maintain a fresh, engaging e-commerce presence.

Role Overview

The successful candidate will lead multi-platform social media activity, create compelling content, and ensure product listings and website content remain up to date and optimised for search. This is a hands-on position for someone who combines creative flair with a meticulous eye for detail, working closely with marketing, creative, and product teams.

Key Responsibilities

Social Media Management

• Develop and implement a content strategy across Instagram, Pinterest, LinkedIn, TikTok, and other relevant platforms.
• Plan, schedule, and publish posts in line with product launches, brand campaigns, and key industry events.
• Write engaging captions and collaborate with creative teams to ensure consistency in tone and style.
• Respond promptly to comments, messages, and community interactions.
• Monitor and report on performance metrics, offering recommendations for improvement.
• Keep informed on emerging social media trends, platform updates, and best practice.
• Capture and curate visual content during visits to the London workspace.

Web Content & E-Commerce Management

• Upload and update products, collections, and imagery via the e-commerce platform (e.g., Shopify).
• Ensure product descriptions, metadata, and tags are accurate and SEO-friendly.
• Collaborate with the product and creative teams to keep product photography and descriptions current.
• Publish blog articles, homepage updates, and campaign landing pages.
• Conduct regular audits to maintain a consistent and user-friendly website experience.

Candidate Profile

• Proven experience managing social media channels for a brand in the design, lifestyle, or creative sector.
• Strong copywriting skills with an eye for detail and aesthetics.
• Confident using CMS platforms such as Shopify.
• Skilled in design software such as Adobe Photoshop or Canva.
• Organised, proactive, and able to meet multiple deadlines.
• A genuine passion for design, interiors, and brand storytelling.
• Familiarity with scheduling tools (e.g., Later, Hootsuite) and email marketing platforms (e.g., Brevo, BeeFree) is advantageous.
• Basic understanding of SEO and analytics tools (e.g., Google Analytics, Instagram Insights).

What s on Offer

• Competitive salary based on experience.
• Creative input into brand content and digital campaigns.
• A varied, collaborative role working alongside senior decision-makers.
• Opportunity to contribute to campaign planning and product storytelling.