Service Delivery Team Member

Village Hotels; Shotton; On-site; GBP 38,000 - 40,000; Full time

Job summary

A leading hospitality company is looking for an experienced Field Service Team Leader in North Wales. You will oversee the engineering team's daily operations, ensuring a high-quality customer experience and supporting team success. The ideal candidate has relevant experience and a commitment to operational excellence. The role offers a competitive salary of £38,000 to £40,000, with an OTE of £45,000, along with additional benefits including employee discounts and bonuses.

Benefits

Competitive salary

Employee discount

Bonus programmes

Qualifications

• Experience as a Field Service Team Leader or equivalent.

Responsibilities

• Ensure the day-to-day efficient running of the engineering team.
• Facilitate a high quality customer experience.
• Play an active part in supporting the team.

Skills

Leadership

Customer service

Job description

Field Service Team Leader

Salary: £38,000 - £40,000 (OTE = £45,000)

Location: North Wales

Hours: Monday to Friday - 40 Hour Week

We are a market‑leading materials handling business looking to appoint an experienced Field Service Team Leader to oversee operations out of the Buckley depot. The main purpose is to ensure the day‑to‑day efficient running of the engineering team, to facilitate a high quality customer experience and to play an active part in the team’s success.

Responsibilities

• Ensure the day‑to‑day efficient running of the engineering team.
• Facilitate a high quality customer experience.
• Play an active part in supporting the team.

Qualifications

• Experience as a Field Service Team Leader (or equivalent).

Benefits

• Competitive salary, with OTE £45,000.
• Employee discount and bonus programmes.