Service Advisor

YOLO Recruitment; Twickenham; On-site; GBP 34,000 - 50,000; Full time

Job summary

A well-known recruitment firm is seeking a Service Advisor for a main dealership in West London. The ideal candidate will have prior experience in a similar role and excellent customer service skills. The position offers up to £34k basic with on-target earnings of £50k, alongside various benefits including internal training and high street discounts.

Benefits

Access to in-house training academy

Internal career progression opportunities

High street discounts

Wellbeing portal

Employee assistance programme

Purchase, service and parts discounts

Employee referral scheme

Standard company benefits such as pension and life assurance cover

Qualifications

• Previous Service Advisor / Aftersales Advisor in a main dealership or independent workshop.

Responsibilities

• Responding to customer requests.
• Booking in vehicles for service / repair.
• Checking in vehicles.
• Track vehicle through the workshop.
• Handover the vehicle.
• Achieve incremental sales.
• Manage your own performance.
• Deal with customer complaints.

Skills

Excellent customer service skills

Use technology effectively

Education

Full UK DL

Job description

Overview

ROLE: Service Advisor

LOCATION: West London

SALARY: Up to 34k basic, 50K ote & benefits

HOURS: Monday to Friday 8.00 – 6.00 – one in four Saturdays 8.30 - 12.30

YOLO Recruitment is currently looking to recruit a Service Advisor / Aftersales Advisor to join our client’s main dealership in West London.

Responsibilities

• Responding to customer requests
• Booking in vehicles for service / repair
• Checking in vehicles
• Track vehicle through the workshop
• Handover the vehicle
• Achieve incremental sales
• Use technology effectively
• Manage your own performance
• Contribute to effective working
• Deal with customer complaints
• Contribute to improved service processes

Requirements / Qualifications

• Previous Service Advisor / Aftersales Advisor in a main dealership or independent workshop
• Excellent customer service skills
• Full UK DL

Benefits

• Access to our in-house training academy
• Internal career progression opportunities across our various brands and locations
• High street discounts
• Wellbeing portal
• Employee assistance programme
• Purchase, service and parts discounts
• Employee referral scheme
• Standard company benefits such as pension, life assurance cover, competitive holidays and cycle to work scheme

How to apply

To apply for this Service Advisor / Aftersales Advisor vacancy, please submit your application online or get in touch with YOLO Recruitment.